Advanced ferramentas de suporte AI Tools for Professionals

Discover cutting-edge ferramentas de suporte AI tools built for intricate workflows. Perfect for experienced users and complex projects.

ferramentas de suporte AI

  • BoldDesk: Modern help desk software simplifying customer service.
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    What is BoldDesk?
    BoldDesk is an intuitive, customizable, and budget-friendly help desk software that empowers customer service teams to efficiently manage support emails, collaborate with teammates, and automate repetitive tasks. It leverages AI and advanced workflow automation to optimize and scale support workflows, making it an all-in-one platform for enhancing customer service experiences. With BoldDesk, organizations can effortlessly resolve a large portion of customer inquiries, thus improving service efficiency and customer satisfaction.
    BoldDesk Core Features
    • AI Support
    • Workflow Automation
    • Email Management
    • Collaboration Tools
    • Customizable Interface
    • Advanced Reporting
    BoldDesk Pro & Cons

    The Cons

    No indication of open-source availability
    No visible links or information about Discord or Telegram community presence
    Possible complexity for very small businesses not explicitly addressed

    The Pros

    AI-powered ticketing system to enhance support efficiency
    Supports unlimited agents on all plans with no extra cost
    Centralized collaboration across teams to improve response times
    Enterprise-grade security and compliance for data protection
    Easy migration with free onboarding and tailored workflows
    Includes omnichannel support for email, chat, WhatsApp, and more
    Features workflow automation and AI Copilot for reducing workload
    Mobile app available for serving customers anywhere
    Flat-rate pricing scales support without increasing cost
    BoldDesk Pricing
    Has free planYES
    Free trial details15-day free trial with full access to all features, no credit card required
    Pricing modelFree Trial
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequencyMonthly

    Details of Pricing Plan

    Scale

    49 USD
    • Includes 10 agents
    • Unlimited Articles
    • Unlimited End Users
    • Unlimited Tickets
    • Email ticketing
    • Knowledge base
    • Workflow automation
    • Canned responses
    • Agent signature
    • Custom fields
    • Custom views
    • Custom domain
    • Custom email templates
    • Custom ticket status
    • Web widgets and web forms

    Momentum

    129 USD
    • Includes 10 agents
    • All Scale features
    • Live chat
    • WhatsApp & Facebook
    • Instagram & SMS
    • AI Agents
    • Generative AI Search
    • Ticket auto assignment
    • Ticket templates
    • Macros
    • CSAT surveys
    • Multiple SLAs & business hours
    • SLA reminders & escalation
    • Artificial intelligence add-on (beta)

    Enterprise

    199 USD
    • Includes 10 agents
    • All Momentum features
    • Ticket approvals
    • Agent shifts
    • Custom Dashboard
    • Scheduled reports
    • Activity/task management
    • Multibrand help desk
    • Multibrand knowledge base
    • Add contacts to multiple contact groups
    • Brand-specific custom email templates
    • Artificial intelligence add-on (beta)
    For the latest prices, please visit: https://www.bolddesk.com/pricing/unlimited-agents
  • AI-powered support for Zendesk to improve efficiency and customer satisfaction.
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    What is EasyNext Support?
    EasyNext Support is a Chrome extension designed to supercharge your Zendesk environment using advanced AI tools. This extension integrates directly into your browser, providing a suite of functionalities such as context-aware responses, real-time analysis, instant summarization, response generation, and interactive AI queries. It aims to streamline the ticket management process, improve the quality of customer interactions, and empower support teams with personalized and efficient tools. Free to use, EasyNext ensures your data remains private without any storage concerns.
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