Sendbird AI Agent provides a visual builder to design multi-turn conversational flows, leveraging GPT-3/4 for natural language understanding and responses. Users can customize templates for customer support, FAQs, community moderation, and engagement bots. Built-in context memory maintains conversation history while fallback-to-human options ensure smooth handoffs. Integrated analytics track performance and user sentiment. SDKs for web, iOS, and Android allow rapid deployment into any chat application.