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  • AI-driven social customer service solution combining multiple channels.
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    What is Mixdesk?
    Mixdesk is an AI-driven social customer service solution that combines multiple communication channels such as Livechat, WhatsApp, Facebook, Instagram, and more. It helps businesses manage customer service, automate workflows, and conduct marketing from a single platform, ensuring seamless and efficient support. With multi-language support and AI-powered insights, Mixdesk enhances global customer engagement and streamlines business operations.
    Mixdesk Core Features
    • AI Agent
    • Multi-channel support
    • Automated workflows
    • Proactive marketing
    • Team collaboration
    • AI-powered insights
    Mixdesk Pro & Cons

    The Cons

    No information on open-source availability or community contributions
    No direct links to mobile app stores or additional integrations
    Pricing details require visiting a separate page

    The Pros

    Integrates multiple customer communication channels on one platform
    Supports global multilingual communication with natural language responses
    Automated workflows provide fast and intelligent responses
    Enables seamless collaboration among team members
    AI-driven data analytics to optimize marketing and service strategies
    AI Agent assists in automating marketing and customer service tasks
    Mixdesk Pricing
    Has free planYES
    Free trial detailsFree version available for individuals and teams; no explicit time limit mentioned
    Pricing modelFreemium
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequencyMonthly

    Details of Pricing Plan

    Free

    0 USD
    • Unlimited seats
    • Unlimited access channels
    • 1,000 conversations
    • 100 translated characters
    • 10 channel accounts
    • Automation workflows

    Basic

    49 USD
    • Unlimited seats
    • Unlimited access channels
    • Unlimited conversations
    • 10,000 translated characters
    • 10 channel accounts
    • Automation workflows
    • Marketing outreach

    Professional

    199 USD
    • Unlimited seats
    • Unlimited access channels
    • Unlimited conversations
    • 100,000 translated characters
    • 20 channel accounts
    • Automation workflows
    • Marketing outreach
    • AI employees
    • API access

    Enterprise (Custom)

    USD
    • Unlimited seats
    • Unlimited access channels
    • Unlimited conversations
    • 500,000 translated characters
    • Automation workflows
    • Marketing outreach
    • AI assistant
    • AI employees
    • AI workflows
    • API access
    • All features
    Discount:20% off for yearly billing
    For the latest prices, please visit: https://mixdesk.com/zh/pricing
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