DigitalGenius is an AI platform designed to improve customer service in the ecommerce sector. It automates pre- and post-purchase interactions using AI-driven workflows, allowing robust integrations and customizations. This system ensures efficient handling of customer queries, reducing resolution times and enhancing the overall customer experience, making support not just a cost center but also a value center.

ORA is an innovative AI platform that allows users to create highly customizable chatbots quickly and efficiently. With a focus on ease-of-use, ORA eliminates the complexities typically associated with AI development, making it accessible for both novices and professionals. The platform leverages advanced machine learning to provide intelligent responses, automate tasks, and enhance user interaction. It’s perfect for businesses looking to streamline operations, provide 24/7 customer service, and enhance engagement through intelligent automation.

Bold360 is an advanced customer engagement platform that integrates AI-driven chatbots and live chat capabilities. It enables businesses to communicate effectively with customers through various channels, including live chat, email, social media, and SMS. The platform not only automates routine inquiries but also offers persistent chat options, allowing users to maintain context in interactions. Moreover, Bold360 is equipped with analytics and reporting features that help businesses monitor performance, making informed decisions to enhance customer support. It's ideal for companies looking to provide seamless customer experiences while also optimizing operational efficiency.