Forethought Assist leverages advanced AI algorithms to assist customer service agents by suggesting accurate responses and providing relevant context for resolving support tickets. By integrating seamlessly into existing workflows, it empowers agents to access essential information without disrupting their process. The extension not only enhances efficiency but also boosts agent productivity, allowing teams to focus on delivering exceptional customer experiences. With features like automated response generation and case history retrieval, customer support becomes much more streamlined.

Etaprise is a cloud-based field service management solution designed to streamline operations for field service contractors. Powered by AI, Etaprise ensures businesses can deliver exceptional customer experiences by enhancing workflows, real-time inventory management, and effective communication across teams. This platform helps businesses achieve peak operational efficiency, making it easier to manage tasks, dispatch technicians, and handle inventory.