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CX向けのAIツール

  • TheLoops offers predictive CX operations platform with AI-driven insights and automation.
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    What is TheLoops?
    TheLoops is an intelligent support operations platform designed to enhance customer experience (CX) through AI. It offers predictive insights, automates tasks, and provides real-time analytics to help support teams make data-driven decisions. With features like AI Agent Copilot, AutoQA, and Predictive Case Insights, TheLoops aims to make CX operations more efficient and effective. The platform integrates seamlessly with other tools, providing a comprehensive solution for managing support tickets, analyzing customer feedback, and predicting potential issues before they escalate.
    TheLoops Core Features
    • AI Agent Copilot
    • AutoQA
    • Predictive Case Insights
    • Real-time Analytics
    • Integration with other tools
    TheLoops Pro & Cons

    The Cons

    The Pros

    AI Copilot amplifies agent expertise to resolve cases faster and more consistently.
    Integration with multiple major platforms such as Zendesk, Jira, and Salesforce.
    Offers intelligent routing that improves mean time to resolution and cost savings.
    Provides 100% automated quality assurance, real-time coaching, and predictive insights.
    Fast deployment with connections established in one hour and AI agents built in one day.
    Enterprise-grade security ensuring data protection and compliance.
    TheLoops Pricing
    Has free planNo
    Free trial details
    Pricing model
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequency
    For the latest prices, please visit: https://theloops.io
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