The Observe.AI Screen Recording extension allows contact center managers to monitor agent activities in real time. It helps identify crucial moments for agent development, ensuring all interactions are compliant and can be reviewed for continuous improvement. This tool supports automated pause/resume functionality, allowing for effective and ethical recording practices, while ensuring necessary redactions are easily manageable.

ShowMore is a versatile screen recording software that enables users to capture any activity on their computer screen. The platform supports customization features like audio input selection and video editing capabilities, allowing users to create professional presentations and tutorials. It is designed for ease of use, facilitating quick video uploads to the cloud for easier sharing. Whether you need to record gameplay, create how-to guides, or engage in distance learning, ShowMore provides the necessary tools to meet these needs efficiently.