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Newest automatização de atendimento Solutions for 2024

Explore cutting-edge automatização de atendimento tools launched in 2024. Perfect for staying ahead in your field.

automatização de atendimento

  • DigitalGenius

    AI-powered customer service automation for ecommerce.
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    What is DigitalGenius?
    DigitalGenius is an AI platform designed to improve customer service in the ecommerce sector. It automates pre- and post-purchase interactions using AI-driven workflows, allowing robust integrations and customizations. This system ensures efficient handling of customer queries, reducing resolution times and enhancing the overall customer experience, making support not just a cost center but also a value center.
    DigitalGenius Core Features
    • AI-driven customer service automation
    • Customizable workflows
    • Seamless integrations
    • Pre- and post-purchase support
    • Advanced analytics
    DigitalGenius Pro & Cons

    The Cons

    No public information found on open source availability or community contributions.
    No visible links to GitHub repositories or developer tools for customization.
    Lack of publicly detailed pricing information; only a general pricing page exists.
    Potential reliance on third-party AI models like OpenAI which may incur additional costs or dependencies.

    The Pros

    Deep integrations with existing ecommerce and shipping platforms enable full automation of customer service tasks.
    Uses a combination of conversational, visual, and generative AI for comprehensive and empathetic customer engagement.
    Reduces reliance on human agents by resolving complex queries such as returns, refunds, and lost package investigations automatically.
    Proactive AI features detect and resolve potential issues before customers reach out, enhancing satisfaction and loyalty.
    Highly customizable with brand tone adaptation and ability to ingest content from knowledge bases and FAQs.
    DigitalGenius Pricing
    Has free planNo
    Free trial details
    Pricing model
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequency
    For the latest prices, please visit: https://digitalgenius.com

  • Hexabot

    A powerful AI chatbot builder for seamless communication.
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    What is Hexabot?
    Hexabot enables users to develop advanced chatbots tailored to their specific needs. With its user-friendly design, it allows anyone, regardless of technical skills, to create interactive conversations using pre-built templates and AI functionalities. Hexabot supports various platforms and integrates easily with existing systems, enhancing customer engagement and support while providing analytics for continuous improvement.

  • spiralup.co

    SpiralUp leverages AI to optimize customer issue detection and improve overall customer experience.
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    What is spiralup.co?
    SpiralUp is an AI-powered platform that revolutionizes how businesses handle customer support by detecting issues across various channels like live chats, emails, phone calls, and social media. The platform analyzes support data and provides actionable insights to help organizations identify and address root causes of customer issues. By offering an omnichannel view and employing advanced machine learning, SpiralUp ensures that companies can monitor blind spots and improve their customer service processes.
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