DigitalGenius is an AI platform designed to improve customer service in the ecommerce sector. It automates pre- and post-purchase interactions using AI-driven workflows, allowing robust integrations and customizations. This system ensures efficient handling of customer queries, reducing resolution times and enhancing the overall customer experience, making support not just a cost center but also a value center.

Hexabot enables users to develop advanced chatbots tailored to their specific needs. With its user-friendly design, it allows anyone, regardless of technical skills, to create interactive conversations using pre-built templates and AI functionalities. Hexabot supports various platforms and integrates easily with existing systems, enhancing customer engagement and support while providing analytics for continuous improvement.

SpiralUp is an AI-powered platform that revolutionizes how businesses handle customer support by detecting issues across various channels like live chats, emails, phone calls, and social media. The platform analyzes support data and provides actionable insights to help organizations identify and address root causes of customer issues. By offering an omnichannel view and employing advanced machine learning, SpiralUp ensures that companies can monitor blind spots and improve their customer service processes.