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automatización de comunicación empresarial

  • Gridspace provides AI-powered voice solutions for real-time speech analytics and automated call handling.
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    What is Gridspace?
    Gridspace applies sophisticated AI techniques to analyze speech in real-time, enabling businesses to enhance customer service and operational efficiency. Its capabilities include automated call handling, speech recognition, and analytics to derive valuable insights from conversations. This allows organizations to respond faster to customer needs and improve overall service quality.
    Gridspace Core Features
    • Real-time speech analytics
    • Automated call handling
    • Speech recognition
    • Call transcription
    Gridspace Pro & Cons

    The Cons

    No explicit mention of open-source availability
    No direct GitHub repository provided
    Potentially complex implementation requiring enterprise support
    Lack of publicly available mobile or browser app integrations

    The Pros

    Handles large-scale voice workflows with over 100k simultaneous calls and chats
    High compliance with industry security and privacy standards including PCI DSS, SOC 2, HITRUST, and HIPAA
    Provides real-time monitoring, observability, and granular access control for data security
    Offers persona-based AI workflows to improve contact center team performance
    Elastic scaling and straightforward pricing model for cost management
    Develops specialized speech ML models tailored for contact centers
    Gridspace Pricing
    Has free planNo
    Free trial details
    Pricing modelFree Trial
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequencyMonthly

    Details of Pricing Plan

    Essential Plan

    90 USD
    • 10 hours/month
    • Toll Free or Local Number
    • Natural Voice & Dialog
    • Template Call Flows & Playbooks
    • Live Transfers & Monitoring
    • Transcription, Analytics & Reporting
    • HIPAA, HITRUST, PCI Level 1
    • 100+ Integrations
    • Configurable Working Hours

    Growth Plan

    250 USD
    • 30 hours/month
    • Everything in Essential +
    • Outbound Calling & Autodialer
    • Unlimited Post-Call SMS
    • Number Porting
    • Fully Integrated Back-office
    • Custom Integrations
    • Custom Reports

    Professional Plan

    840 USD
    • 100 hours/month
    • Everything in Essential & Growth +
    • Branded Calling ID
    • White Glove Onboarding
    • 3 Custom Call Flows & Playbooks
    • Dedicated Account Manager

    Enterprise

    0 USD
    • Custom Pricing
    • High Volume Pricing
    • Custom Deployments
    • Premium Support
    • HIPAA, HITRUST, PCI Level 1 Compliant
    For the latest prices, please visit: https://www.gridspace.com/pricing
  • Easily generate thoughtful responses to customer reviews.
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    What is Review Response & Reply Generator by SoLikeAI?
    The Review Response & Reply Generator by SoLikeAI allows businesses to effectively manage and respond to customer reviews. It uses advanced AI to analyze sentiments and generate up to three tailored responses for users to choose from. This automated system saves time and enhances customer engagement, making it a valuable asset for reputation management. Simply validate and send the chosen reply, facilitating a faster engagement process while maintaining professionalism in communication.
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