Level AI uses advanced AI and semantic intelligence to analyze customer interactions in real-time, providing actionable insights and analytics for improved contact center performance. The platform offers features like call disposition automation, QA-GPT for automated quality assurance, and Voice of the Customer insights. It integrates seamlessly with existing customer service tools and provides deep analytics to help businesses enhance customer satisfaction and operational efficiency.

QA Sphere by Hypersequent provides a comprehensive test management system designed to accelerate and streamline software testing processes. It integrates with your favorite tools to offer a seamless experience. Features include robust test planning, execution, and reporting capabilities, which help maintain high standards in software quality. Ideal for both small and large teams, it ensures everyone from testers to managers can collaborate efficiently and deliver high-quality software.