SupportAgent.ai is specifically built to simplify and automate your support email responses in Help Scout. Utilizing advanced AI, it generates high-quality draft replies based on your past conversations and documentation. This enables customer support teams to work more efficiently, ensuring consistent and timely responses to customer inquiries. It integrates seamlessly with Help Scout, making it convenient for support agents to improve productivity and focus on more critical tasks.

Record is an AI-powered Customer Support layer specifically designed for B2B SaaS companies. It automatically captures user sessions or allows users to record their issues visually, complete with all necessary data. The collected data is then analyzed to provide deeper insights, helping reduce back-and-forth interactions and offer quick resolution to common problems. The platform integrates seamlessly with existing systems, making it a robust tool for improving customer support efficiency.