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asistencia telefónica automatizada

  • Safina ist Ihre KI-gesteuerte Mailbox für natürliche Gespräche und effizientes Anrufmanagement.
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    What is Safina AI?
    Safina AI ist eine innovative, KI-gesteuerte Mailbox, die jederzeit einsatzbereit ist, um Anrufe in natürlicher Sprache zu führen, unerwünschte Anrufe zu blockieren und detaillierte Anrufberichte anzubieten. Entwickelt und gehostet in Deutschland, ermöglicht Safina eine ungestörte Produktivität durch effektives Anrufmanagement. Mit Funktionen wie individuell anpassbaren Sprachprofilen, 24/7 Verfügbarkeit und Anrufzusammenfassungen hilft Safina, wichtige Anrufe nicht zu verpassen und den Arbeitsablauf reibungslos zu gestalten.
    Safina AI Core Features
    • 24/7 Verfügbarkeit
    • Natürliche Sprachverarbeitung
    • Spam-Schutz
    • Anruf-Zusammenfassungen
    • Individuelle Sprachprofile
    Safina AI Pro & Cons

    The Cons

    No open source code available
    No information on direct third-party integrations beyond CRM
    No disclosed information about pricing tiers or detailed cost structure on the landing page

    The Pros

    24/7 availability for customer calls
    Natural language processing enables natural and professional conversations
    Spam and phishing call detection enhances security
    CRM integration allows seamless workflow integration
    Detailed call summaries and to-dos improve customer follow-up
    Personalized voice profiles reflect company style
    Mobile and web access for flexibility
    Safina AI Pricing
    Has free planYES
    Free trial details2 weeks free trial of Personal Plan
    Pricing modelFree Trial
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequencyMonthly

    Details of Pricing Plan

    Personal

    6.99 EUR
    • Up to 30 minutes per month
    • Plan conversations with guides
    • 24/7 availability
    • 1 AI assistant with its own number
    • Configurable conversation style, speed, tone
    • Multiple voice options
    • Change Safina's name
    • Train custom voices
    • Standardized conversation introductions
    • Questionnaire with data collection
    • More than 30 languages
    • Automatic language switching
    • Call transcript
    • Scam detection
    • Predefined AI evaluations
    • Advanced AI evaluations
    • Call audio recordings
    • Send appointment booking link via SMS
    • CRM integration via webhook
    • Full calendar integration
    • On-premise hosting available
    • Native app (App Store / Play Store)
    • Web app in browser
    • Live query to proprietary knowledge database
    • Live web access (e.g. Google)
    • Access to proprietary interfaces/functions

    Professional

    12.99 EUR
    • Up to 90 minutes per month
    • Includes all Personal plan features plus CRM webhook integration
    • Professional call planning and evaluation

    Business

    49.99 EUR
    • Up to 480 minutes per month
    • Full conversation scripts
    • Includes all Professional plan features

    Enterprise

    • Unlimited minutes (priced per minute)
    • Integration into existing IT systems
    • On-premise and API functions
    • Unlimited AI assistants
    Discount:Annual plans with savings: Personal 28%, Professional 23%, Business 20%
    For the latest prices, please visit: https://safina.ai/pricing
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