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Análise de interações com clientes

  • Reelit helps automate B2B marketing through AI-driven insights from customer interactions.
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    What is Reelit?
    Reelit is an advanced AI platform specifically created for B2B marketing teams. It automatically converts customer interactions into insightful data, allowing marketers to identify key customer personas and enhance their marketing strategies without manual data entry. With Reelit, businesses can streamline their operations, improve conversions, and boost efficiency through real-time insights drawn from customer calls. This reduces assumptions and empowers teams to act on verified information, making marketing efforts more effective than ever.
  • CitrusX is an AI agent for automating customer interactions and support.
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    What is CitrusX?
    CitrusX smartly assists users by integrating seamlessly into customer service workflows. It automates inquiries, responds to frequently asked questions, and learns from interactions to improve its responses over time. This AI agent also helps in lead generation, guiding users through purchasing processes, and providing relevant information at the right time.
  • Manage your AI Inside Sales Agent with ease using Holmes.
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    What is Holmes?
    Holmes is an innovative Chrome extension that enhances your CRM experience by managing your AI Inside Sales Agent, Aisa Holmes. Whether you need to claim conversations, automate workflows, or analyze customer interactions, Holmes delivers a user-friendly interface that integrates perfectly with popular CRM systems. This tool is essential for sales professionals looking to leverage artificial intelligence for better lead management, ensuring no opportunity slips through the cracks. It simplifies complex processes, allowing for real-time insights and efficiency in sales management.
  • An AI-powered voice assistant that automates customer support calls with speech recognition, NLU, and CRM integration.
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    What is Tactara Customer Support Voice Agent?
    The Tactara Customer Support Voice Agent is a cloud-native service that marries automatic speech recognition (ASR) with advanced natural language understanding (NLU) to interpret inbound customer calls and deliver precise, context-aware responses via high-quality text-to-speech. It integrates seamlessly with leading CRM systems, enabling dynamic access to customer profiles, order details, and support tickets. You can customize dialogue flows, intent classification, and fallback logic through simple configuration files. Key features include automatic call routing based on intent, multilingual conversation support, real-time analytics, and secure data handling. The agent can escalate unresolved inquiries to live agents, generate support tickets, and send follow-up notifications via email or SMS. Easy to deploy in Docker or on-premises, it scales horizontally to handle thousands of concurrent calls.
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