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analítica para servicio al cliente

  • AI-powered customer service automation platform with chatbots and live chat to enhance customer experience.
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    What is Kommunicate 3.0?
    Kommunicate is an AI-powered customer service automation platform designed to streamline customer interactions. It provides chatbots and live chat functionalities, allowing businesses to automate common queries and provide real-time support. Featuring seamless integrations, robust analytics, and multi-channel support, Kommunicate ensures that customer queries are resolved efficiently, providing a superior customer experience and optimizing operational costs. The platform's user-friendly interface and variety of features make it an ideal solution for enterprises aiming to improve customer service automation.
  • An AI agent platform enabling users to build, customize, and deploy knowledge-powered chatbots with document ingestion and enterprise integrations.
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    What is Bolna AI Platform?
    Bolna AI Platform provides a comprehensive suite for building AI-driven conversational agents. It features a visual builder for designing dialogue flows, a robust document ingestion pipeline with semantic vector search for knowledge retrieval, and support for multiple languages. Integrations with Slack, Microsoft Teams, and website widgets are available out of the box, while APIs allow deep embedding into custom applications. Analytics dashboards offer insights on usage and performance. Bolna’s modular architecture enables rapid prototyping, iterative refinement, and scalable deployment across enterprise environments.
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