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Comprehensive AI駆動の顧客サービス Tools for Every Need

Get access to AI駆動の顧客サービス solutions that address multiple requirements. One-stop resources for streamlined workflows.

AI駆動の顧客サービス

  • Vocera

    AI-powered testing and evaluation for voice agents.
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    What is Vocera?
    Cekura, previously known as Vocera, offers cutting-edge testing and evaluation services for AI voice agents. Designed for organizations that utilize AI-driven customer interactions, Cekura ensures seamless and efficient agent performance. Using workflows, personas, and real audio, Cekura helps simulate countless scenarios to evaluate and fine-tune voice agents against custom metrics. Additionally, it provides actionable insights, real-time monitoring, and instant notifications for optimal agent performance.
    Vocera Core Features
    • AI-generated and custom dataset testing
    • Workflow and persona simulation
    • Real-time performance monitoring
    • Detailed logging and trend analysis
    • Instant error notifications
    Vocera Pro & Cons

    The Cons

    No direct information on pricing details found except the main website link.
    No open-source code or GitHub repository available for public access.
    Limited information on integration with app stores or other platforms.

    The Pros

    Enables fast launch and testing of voice AI agents with thousands of scenarios.
    Supports custom datasets and real audio for comprehensive evaluation.
    Provides actionable evaluation metrics such as empathy, responsiveness, and hallucinations.
    Includes real-time monitoring, alerting, and data visualization for continuous agent performance improvement.
    Trusted by many leading conversational AI companies and backed by Y Combinator.
    Vocera Pricing
    Has free planNo
    Free trial details2 Weeks Free Trial
    Pricing modelFree Trial
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequencyMonthly

    Details of Pricing Plan

    Startup Plan

    1000 USD
    • 25K Credits
    • Unlimited agents, 10 team members
    • Up to 50 concurrent calls
    • Dedicated Slack Support
    • Production Call Simulation
    • Downloadable Reports
    • Production Call Alerts

    Enterprise

    Custom USD
    • Everything in Startup +
    • Custom Credits
    • Custom API access
    • Custom Fine-Tuned Metrics
    • Preferred Channel Support (Slack, Email, Teams, etc)
    • Compliance (SOC2, GDPR, HIPAA)
    • Unlimited Team Members
    • Custom SLA / Dedicated Support Engineer
    • Custom concurrent calls
    • White Label Reports
    • Multiple Projects with Access Control
    • Custom WebRTC Integration
    • Self Hosting
    For the latest prices, please visit: https://www.vocera.ai

  • Chatvolt

    Chatvolt is an AI agent designed for instant customer support and personalized interactions.
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    What is Chatvolt?
    Chatvolt is an intelligent virtual assistant that helps businesses automate customer interactions and provides instant responses to inquiries. Utilizing Natural Language Processing (NLP) and machine learning, it understands customer queries, delivers accurate answers, and can engage in conversations that feel natural. Chatvolt can be integrated into various platforms, streamlining customer support processes and improving efficiency, freeing up human agents for more complex tasks.
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