Comprehensive AI駆動の顧客サービス Tools for Every Need

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AI駆動の顧客サービス

  • AI-powered testing and evaluation for voice agents.
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    What is Vocera?
    Cekura, previously known as Vocera, offers cutting-edge testing and evaluation services for AI voice agents. Designed for organizations that utilize AI-driven customer interactions, Cekura ensures seamless and efficient agent performance. Using workflows, personas, and real audio, Cekura helps simulate countless scenarios to evaluate and fine-tune voice agents against custom metrics. Additionally, it provides actionable insights, real-time monitoring, and instant notifications for optimal agent performance.
  • Chatvolt is an AI agent designed for instant customer support and personalized interactions.
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    What is Chatvolt?
    Chatvolt is an intelligent virtual assistant that helps businesses automate customer interactions and provides instant responses to inquiries. Utilizing Natural Language Processing (NLP) and machine learning, it understands customer queries, delivers accurate answers, and can engage in conversations that feel natural. Chatvolt can be integrated into various platforms, streamlining customer support processes and improving efficiency, freeing up human agents for more complex tasks.
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