The ServiceNow AI Agent offers functionalities such as automated ticketing, intelligent virtual agents, and real-time data analysis. It improves efficiency by facilitating faster responses to queries, reducing resolution times, and personalizing interactions. This AI Agent is designed to learn from user interactions, constantly evolving to provide increasingly relevant suggestions and support, ultimately enhancing service delivery across various platforms and user scenarios.

GitStart is a platform that enables companies to efficiently manage their software development workloads by connecting them with a community of engineers. It allows businesses to send small coding tasks to remote developers on a ticket-based system, making it easier to handle backlog work and accelerate project timelines. This flexible approach empowers companies to enhance their engineering capacity without the need for in-house resources, thus optimizing productivity and project delivery.