Tryvium offers a comprehensive, cloud-based contact center platform powered by AI technology. This solution enhances agent performance by automating routine tasks, personalizing customer interactions, and offering real-time analytics. With Tryvium, organizations can streamline their support processes, improve response times, and deliver exceptional customer service. It integrates with Microsoft Teams to facilitate seamless communication and collaboration, ensuring that users have access to the tools they need to support customers effectively. By leveraging AI, Tryvium not only improves operational efficiency but also fosters a better customer experience through personalized service and actionable insights.

8Flow leverages advanced AI and task mining techniques to analyze workflows and automate repetitive tasks for Customer Support and IT agents. This Chrome extension serves as a smart assistant, observing tasks, gathering insights, and facilitating seamless task execution. 8Flow's capabilities include automated data transfer across applications, reducing manual input and potential errors. Designed for productivity, it empowers agents to focus on complex issues while managing simple, repetitive tasks effortlessly. This not only enhances individual agent performance but also improves overall service quality.

Avaamo Agent Assist is an advanced AI-powered contact center agent assistant that delivers real-time support for agents in call centers. It facilitates live call transcription, generates automatic response suggestions, and integrates seamlessly with customer relationship management (CRM) systems and knowledge bases. Avaamo's real-time analysis capability ensures agents receive contextually relevant information, boosting productivity and accuracy. The tool also includes summarization features, automation of backend tasks, real-time translation capabilities, and extensive call tagging options, making it a comprehensive solution for modern contact centers.