Parlant is an AI-driven voice automation platform that handles phone interactions end-to-end. Users design call flows via a drag-and-drop builder, define intents and prompts, and connect to existing phone systems. The platform leverages advanced speech-to-text and natural language understanding to interpret caller queries, while text-to-speech models generate dynamic, human-like responses. Parlant supports use cases like customer support, appointment booking, payment collection, and surveys, with built-in integrations for CRMs and analytics tools. Administrators can monitor performance through real-time dashboards, tweak agent behavior, and train language models for improved accuracy. No coding skills are needed, enabling rapid deployment and continuous optimization of conversational experiences.

Customer-Service-FAQ-Chatbot leverages advanced natural language processing to streamline customer support operations. Users populate the bot with a structured FAQ knowledge base, which the chatbot indexes for quick retrieval. Upon receiving a user query, the system parses intent, searches relevant entries, and generates clear, concise responses. It maintains conversation context for follow-up questions and can integrate with web chat widgets or messaging platforms. With configurable API keys for popular LLMs, the bot ensures high accuracy and flexibility. Deployment options include local servers or Docker containers, making it suitable for small businesses up to large enterprises seeking to reduce response times and scale support without increasing headcount.