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티켓 해결 효율성
What is rezolve.ai?Rezolve.ai provides an AI-powered employee service desk platform that enhances employee experience by automating IT support and HR tasks within Microsoft Teams. Featuring multi-layered knowledge management and advanced AI functionalities, Rezolve.ai streamlines employee support processes, allowing instant solutions to queries and efficient ticket management. It integrates seamlessly into existing workflows, improving overall enterprise productivity and reducing operational overhead by resolving up to 65% of service desk tickets automatically.rezolve.ai Core Features- Generative AI Support
- Instant Ticket Resolution
- Knowledge Management
- Automated Ticket Routing
- Employee Surveys
- Integration with Microsoft Teams
rezolve.ai Pro & ConsThe Cons
No information available on open-source availability or community support.No direct pricing details publicly listed; requires contacting sales for custom quotes.No mobile app presence on Google Play or other platforms besides Apple App Store.Limited information on potential limitations or challenges during implementation.The Pros
Eliminates level 1 IT and HR support tickets by automating resolutions.Seamless integration with existing ITSM platforms like ServiceNow.24/7 AI-driven, human-like conversational support within Microsoft Teams and Slack.No-code GenAI-native automation enables easy workflow creation and deployment.Multi-agent AI architecture with reasoning ensures contextually relevant and explainable actions.Strong privacy and security with SOC 2, HIPAA, ISO 27001, and GDPR compliance.Proven ROI through cost savings, improved efficiency, and enhanced employee experience.rezolve.ai PricingFor the latest prices, please visit: https://rezolve.aiHas free plan No Free trial details Pricing model Is credit card required No Has lifetime plan No Billing frequency
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