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Comprehensive 티켓 처리 자동화 Tools for Every Need

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티켓 처리 자동화

  • Word WandAI

    Integrate OpenAI's ChatGPT with Zendesk for improved customer support.
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    What is Word WandAI?
    Word WandAI is an AI tool that integrates with Zendesk to automate the crafting of responses on customer support tickets. Leveraging OpenAI's ChatGPT, the tool ensures responses are clear, grammatically correct, and empathetic. This automation eases the workload on support agents, allowing them to focus on more complex tasks while maintaining response quality and speeding up ticket resolution times.
    Word WandAI Core Features
    • AI-powered responses
    • Zendesk integration
    • Customizable response styles
    • Grammar and spell check
    Word WandAI Pro & Cons

    The Cons

    The Pros

    Helps draft brand-aligned responses quickly and efficiently
    Reduces ticket handle time and improves resolution speed
    Supports solving 75% of tickets with one click
    Integrates generative AI features such as summarization and translation
    No upfront credit card required and fair pricing with no per-agent costs
    Boosts customer satisfaction and team productivity
    Easy installation and setup within 2 minutes
    Word WandAI Pricing
    Has free planYES
    Free trial details7 day free trial, no credit card required
    Pricing modelFree Trial
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequencyMonthly

    Details of Pricing Plan

    Growth

    24 USD
    • Up to 5 Agents
    • Up to 50 messages a day
    • Chat and ticket integration in Zendesk
    • No OpenAI account required
    • Basic support

    Professional

    99 USD
    • Up to 20 agents
    • Unlimited messages a day
    • Help Center Integration (Single Brand)
    • Custom AI tone to match your company voice
    • Chat and ticket integration in Zendesk
    • No OpenAI account required
    • Standard support

    Enterprise

    249 USD
    • Everything in Professional
    • Unlimited Agents
    • NDA/DPA Agreement with custom terms
    • Help Center Integration (Multiple Brands)
    • Guaranteed 99% Uptime SLA
    • Custom built AI model training with external data source
    • OpenAI zero data retention (ZDR)
    • Premium onboarding
    • Premium support
    For the latest prices, please visit: https://www.wordwandai.com/pricing
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