Gleap is a comprehensive AI-first platform designed to improve customer support and feedback mechanisms for businesses. It includes features like visual bug reporting to help identify and resolve issues quickly, live chat for real-time communication with users, and the AI bot Kai that provides 24/7 support. Additionally, Gleap offers tools for creating public roadmaps, conducting customer surveys, and managing a knowledge base to keep users informed and engaged. The platform aims to enhance product development, boost customer loyalty, and drive business success.

PrimeCX is an AI-driven agent designed to transform customer experience by analyzing data and offering real-time recommendations. It enables businesses to understand customer needs, preferences, and trends, optimizing interactions and improving satisfaction throughout the customer journey. With machine learning capabilities, PrimeCX continuously improves its insights, helping companies make informed decisions that drive engagement and loyalty.