Cohere.io is an advanced AI platform designed to revolutionize customer support and engagement. By leveraging generative AI and large language models (LLMs), it provides a suite of tools such as cobrowsing, live video interactions, automated responses, and insightful analytics to enhance the customer experience. Key offerings include AI-powered instant resolutions, visual guides for customers during interactions, and seamless integration with existing support systems. With Cohere, support teams can reduce the workload, improve response times, and increase customer satisfaction through efficient and intelligent automation.