Ultimate 라이브 채팅 소프트웨어 Solutions for Everyone

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라이브 채팅 소프트웨어

  • LiveAgent is an AI-powered customer support tool enhancing communication via multiple channels.
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    What is LiveAgent?
    LiveAgent is an AI-assisted customer support platform designed to consolidate all customer communications into one interface. It offers live chat, email, call tracking, social media integration, and a comprehensive help desk solution. The AI capabilities assist support agents in resolving customer queries faster by suggesting automated replies and categorizing tickets. This ensures higher efficiency in handling customer issues, improves response times, and enhances overall user experience.
    LiveAgent Core Features
    • Live chat support
    • Multi-channel ticketing system
    • Call center support
    • Social media integration
    • Knowledge base and FAQ management
    LiveAgent Pro & Cons

    The Cons

    No indication of open source availability which limits customization and transparency.
    No explicit mobile app links found for Google Play or Apple App Store.
    May have a learning curve due to extensive features and integrations.
    Pricing details need to be checked on the website for suitability to small businesses.

    The Pros

    Comprehensive omnichannel customer service platform with over 130 ticketing features.
    Fastest implementation software according to customer reviews and awards.
    AI chatbot integration to automate and streamline customer interactions.
    Offers a built-in call center with advanced call management features.
    200+ integrations with popular business tools and platforms.
    Customization options including templates and knowledge base articles.
    Offers 24/7 customer support and a no setup fee policy.
    LiveAgent Pricing
    Has free planYES
    Free trial details30-day free trial with a company email, no credit card required
    Pricing modelFree Trial
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequencyMonthly

    Details of Pricing Plan

    Smallbusiness

    9 USD
    • Ticketing
    • Live chat
    • Knowledgebase
    • Customer Portal
    • Contact forms
    • Automation rules
    • Integrations
    • Multiple language support
    • AI Answer Assistant
    • AI Chatbot

    Mediumbusiness

    24 USD
    • Everything in Small plan
    • Call center & IVR
    • Time Rules
    • Reports
    • Proactive chat invitations
    • Agent ratings
    • Sound configuration
    • Service levels (SLA)

    Largebusiness

    39 USD
    • Everything in Medium plan
    • SSO
    • Custom roles
    • Time tracking & Audit log
    • Facebook
    • Instagram
    • Twitter
    • Viber
    • WhatsApp

    Enterprise

    59 USD
    • Everything in Large plan
    • Almost unlimited
    • Dedicated account manager
    • Priority support
    • Assisted channels integration
    • Branding Free
    • Custom billing setup
    • Service review call and reports
    • Scheduled release management
    Discount:Limited offer prices with annual billing
    For the latest prices, please visit: https://www.liveagent.com/pricing/
  • Konverse is a no-code platform for building, managing, and deploying AI chatbots across multiple channels.
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    What is konverse.ai?
    Konverse is a powerful no-code platform that helps businesses design, build, manage, and deploy AI-based chatbots to streamline customer engagement across multiple channels such as WhatsApp, Instagram, and more. Its user-friendly interface allows for the creation of custom bots without any coding expertise, making it accessible for businesses of all sizes. Konverse's features include automated retargeting, team inbox, live chat, and detailed analytics to ensure businesses can optimize their customer support and marketing strategies effectively.
  • Chatbot builder and live chat for websites, WhatsApp, Facebook, and Telegram.
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    What is BharatBot?
    BharatBot is an innovative platform for creating chatbots and managing live chats that integrate seamlessly with websites, WhatsApp, Facebook, and Telegram. It is designed to help businesses enhance customer engagement and support through an omni-channel presence, providing tools for analytics, personalized widgets, ChatGPT integration, and proactive engagement via outbound bots. With BharatBot, businesses can automate various customer interactions and manage communications efficiently.
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