Threado AI's Agent Assist serves as a powerful AI-driven assistant that streamlines customer service processes. It learns from your company's knowledge base and previous customer engagements, enabling it to provide accurate, context-aware responses in real-time. This tool can be integrated into multiple platforms such as Slack and Microsoft Teams, making it easy for teams to leverage AI assistance without disrupting their workflows. By automating routine inquiries and aggregating crucial information, it enhances productivity and improves the overall customer experience.

Ioni is a sophisticated AI chatbot that leverages the latest advancements in AI technology to automate and streamline customer support. It can handle a multitude of tasks including answering queries, resolving issues, and providing relevant information swiftly and accurately. The primary goal of Ioni is to enhance customer satisfaction while reducing the workload on human support agents, ultimately driving operational efficiency and improving overall customer experience.