Level AI uses advanced AI and semantic intelligence to analyze customer interactions in real-time, providing actionable insights and analytics for improved contact center performance. The platform offers features like call disposition automation, QA-GPT for automated quality assurance, and Voice of the Customer insights. It integrates seamlessly with existing customer service tools and provides deep analytics to help businesses enhance customer satisfaction and operational efficiency.

Four/Four is an AI-powered platform designed to automatically capture the voice of your customer through conversations. It codifies these insights into a common business language, seamlessly integrates with CRM systems, and creates actionable insights. This empowers different business departments such as sales, marketing, and customer success teams with real-time intelligence, foster better decision-making, and enhances customer understanding. With seamless integration to platforms like Salesforce and Gong, Four/Four's solution is indispensable for scaling operations and driving growth.