Forethought delivers an enterprise-scale AI platform aimed at revolutionizing customer support. By leveraging generative AI, Forethought automates responses, triages cases, and surfaces actionable insights. It integrates with existing customer support systems like Zendesk and Salesforce, enabling teams to efficiently handle queries and improve resolution rates while reducing operational costs.

Intercom is an AI-driven customer service platform that enables businesses to efficiently communicate with their customers. By offering powerful messaging, chatbots, and automation features, Intercom helps businesses resolve customer queries quickly, improve self-service options, and boost overall customer satisfaction. The platform is designed to be user-friendly and integrated across various touchpoints, making it an essential tool for customer support teams.