Newest 客戶支援的 AI Solutions for 2024
Explore cutting-edge 客戶支援的 AI tools launched in 2024. Perfect for staying ahead in your field.
客戶支援的 AI
What is Forethought?Forethought delivers an enterprise-scale AI platform aimed at revolutionizing customer support. By leveraging generative AI, Forethought automates responses, triages cases, and surfaces actionable insights. It integrates with existing customer support systems like Zendesk and Salesforce, enabling teams to efficiently handle queries and improve resolution rates while reducing operational costs.Forethought Core Features- Self-service automation
- AI-enhanced case triage
- Real-time insights
- Customizable responses
- Integrations with Zendesk and Salesforce
Forethought Pro & ConsThe Cons
No open source availability limits customization and transparency.No publicly disclosed pricing details requiring direct contact for quotes.Lack of dedicated mobile or app store presence may limit accessibility on mobile devices.The Pros
Agentic AI automates issue resolution end-to-end, reducing workload on human agents.Real-time AI copilot assists agents with intelligent suggestions, improving response quality.Advanced ticket classification and triage improve support efficiency and prioritization.Platform trains on historical data to continually improve knowledge base and workflows.Multi-agent system handles insights, resolution, triage, and assistance comprehensively.Forethought PricingFor the latest prices, please visit: https://forethought.aiHas free plan No Free trial details Proof of Value (POV) trial with your data to demonstrate platform effectiveness, instead of a traditional free trial Pricing model Free Trial Is credit card required No Has lifetime plan No Billing frequency
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