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オムニチャネル対応

ambit.ai
AI chatbots to enhance customer service automation.
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What is ambit.ai?
Ambit offers AI chatbot solutions designed to automate customer service, streamline internal workflows, and enhance customer engagement. Businesses can deploy chatbots across multiple channels, including web, mobile, and social media. These AI-driven chatbots handle customer inquiries, collect and verify data, and provide personalized responses, making it easier for companies to manage customer interactions at scale.
ambit.ai Core Features
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Automated customer service
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Omni-channel deployment
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Data collection and verification
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Personalized responses
ambit.ai Pro & Cons
The Cons
No information available about open-source availability.
No direct links to mobile apps or extension stores.
Pricing details require navigation to a separate page.
The Pros
Transforms existing company content into intelligent conversational agents.
Provides 24/7 customer engagement and support.
Allows creation of branded AI personas for a customized user experience.
Uses Retrieval Augmented Generation to ensure answers are based on trusted content.
Supports multiple industries and use cases including internal communications and e-commerce.
ambit.ai Pricing
Has free plan No
Free trial details
Pricing model Paid
Is credit card required No
Has lifetime plan No
Billing frequency Monthly
Details of Pricing Plan
Core
1250 USD
5 x call-to-action flows up to 50 generative AI conversation topics (e.g FAQs and knowledge base)
up to 3,000-5,000 chats per month (additional usage available)
portal access (up to 3 seats)
basic analytics (unique users, daily/weekly usage, hot topics, 1-year data retention)
customer feedback/sentiment/NPS
Full Suite
2500 USD
up to 20 call-to-action flows
up to 100 generative AI conversation topics
up to 10,000 chats per month
optional handover to live chat or customer team
core integrations (e.g CRM and customer support tools)
portal access (up to 5 seats) plus platform access (for configuration & analytics)
platform and Google analytics (1 year retention)
enhanced customer feedback/sentiment/NPS
optional digital human (Uneeq)
Ambit Customer success manager
Enterprise
0 USD
everything in Full Suite, plus…
up to 50 call-to-action flows
up to 20,000 chats per month
custom integrations (e.g industry-specific software)
unlimited seats - AWS (live chat)/platform access
fully customised analytics, including dashboard (2 year retention)
high touch Customer Success Manager
For the latest prices, please visit: https://ambit.ai/pricing.html
Dialogview
AI-powered platform for efficient customer support and interaction.
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What is Dialogview?
DialogView is a cutting-edge customer support platform that leverages AI technology to provide seamless and efficient customer interactions. It offers omnichannel support, including live chat, audio, and video communication, making it easier for businesses to manage customer service across various channels. The platform aims to reduce wait times, improve response efficiency, and enhance the overall customer experience.
Dialogview Core Features