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дизайн разговоров

  • Sendbird AI Agent

    A low-code AI agent builder enabling automated customer support and engagement chatbots powered by GPT within Sendbird.
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    What is Sendbird AI Agent?
    Sendbird AI Agent provides a visual builder to design multi-turn conversational flows, leveraging GPT-3/4 for natural language understanding and responses. Users can customize templates for customer support, FAQs, community moderation, and engagement bots. Built-in context memory maintains conversation history while fallback-to-human options ensure smooth handoffs. Integrated analytics track performance and user sentiment. SDKs for web, iOS, and Android allow rapid deployment into any chat application.
    Sendbird AI Agent Core Features
    • Low-code conversational flow builder
    • Prebuilt AI templates
    • GPT-3/4 integration
    • Context memory management
    • Fallback-to-human handoff
    • Built-in analytics and reporting
    • Multi-language support
    Sendbird AI Agent Pro & Cons

    The Cons

    No information available on an open-source version or community-driven development.
    Pricing details are not explicitly provided on the main AI agent page; requires contacting sales or checking general pricing.
    No mobile app, browser extension, or community platform links such as Discord or Telegram available.

    The Pros

    Omnichannel AI agents provide personalized and continuous customer experiences across multiple platforms.
    AI agents understand intent, hold context, take actions, and adapt through continuous learning.
    Seamless integration with popular customer support platforms like Zendesk, Salesforce, and Freshchat.
    Enterprise-grade scalability, security, and compliance including GDPR, SOC 2, HIPAA, and ISO 27001.
    Offers tools to build, test, and optimize AI agents with transparency and performance tracking.
    Reduces support costs by automating routine tasks and increases customer satisfaction with faster resolution.
    Sendbird AI Agent Pricing
    Has free planNo
    Free trial details
    Pricing modelPay-as-you-go
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequency
    For the latest prices, please visit: https://sendbird.com/pricing

  • Tiledesk

    Tiledesk offers AI-powered customer service for seamless multi-channel engagement.
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    What is Tiledesk?
    Tiledesk is a no-code, AI-driven platform designed to streamline customer engagement through automated agents. It supports multi-channel communication, enabling businesses to manage customer interactions efficiently. The platform includes features like a chatbot builder, knowledge bases, and a design studio for conversational flows, making customer support faster and more responsive.
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