Helpdesk 365 is an advanced customer support software built within SharePoint. It automates the ticketing process and equips your support team with tools to efficiently manage and resolve customer requests. Built for organizations seeking to improve customer interaction, it includes features such as customizable ticketing, automated workflows, and performance analytics. Designed to integrate seamlessly with Microsoft tools, Helpdesk 365 enhances collaboration while maintaining security and compliance. Whether you operate with a small team or need enterprise-level solutions, Helpdesk 365 can scale to meet your needs.

Chaticket is an innovative AI-powered chat ticketing platform designed to optimize customer service operations. It automates the ticketing process, ensuring quick resolution of customer inquiries. Its smart AI algorithms facilitate efficient routing and queuing of tickets, ensuring that customer issues are directed to the appropriate department or personnel promptly. Additionally, the system supports real-time chat, allowing customers to engage directly with support agents. Chaticket's easy-to-use interface makes it ideal for businesses looking to improve their customer service capabilities while reducing operational burdens.