This MCP server offers a complete solution for interacting with Zendesk APIs, including ticket, user, organization management, and more, supporting secure authentication and extensive functionality for Zendesk products.
Added on:
Created by:
Apr 04 2025
This MCP server offers a complete solution for interacting with Zendesk APIs, including ticket, user, organization management, and more, supporting secure authentication and extensive functionality for Zendesk products.
Added on:
Created by:
Apr 04 2025
mattcoatsworth
Featured
What is Zendesk API MCP Server?
The Zendesk API MCP Server is designed to enable seamless interaction with Zendesk Support, Talk, Chat, and Guide. It provides tools for managing tickets, users, organizations, macros, views, triggers, and automations. The server supports secure API token authentication, ensuring data security. It simplifies Zendesk administration by providing a unified interface for various API functions, along with resources and documentation access. Ideal for developers and support teams needing efficient Zendesk management, it is suitable for integration with other tools and automation workflows, significantly reducing manual effort and increasing operational efficiency.
Who will use Zendesk API MCP Server?
- Zendesk support teams
- Developers integrating Zendesk into their applications
- IT operations managing customer support systems
- Customer service managers
- Automation specialists
How to use the Zendesk API MCP Server?
- Step 1: Clone the repository from GitHub
- Step 2: Install dependencies using npm install
- Step 3: Configure your Zendesk credentials in the .env file
- Step 4: Start the server with npm start
- Step 5: Use the available tools such as list_tickets, get_user, etc., via API calls for management and access
Zendesk API MCP Server's Core Features & Benefits
The Core Features
- Manage tickets (list, create, update, delete)
- Manage users (list, create, update, delete)
- Manage organizations and groups
- Handle macros, views, triggers, and automations
- Access Zendesk documentation resources
The Benefits
- Centralized management of Zendesk data
- Enhances productivity through automation
- Secure API access with token authentication
- Supports comprehensive Zendesk business workflows
- Easy to deploy and integrate into existing systems
Zendesk API MCP Server's Main Use Cases & Applications
- Automating ticket triage and response
- Bulk user and organization management
- Integrating Zendesk with CRM or other support tools
- Monitoring and reporting Zendesk activity
- Custom support workflows automation
FAQs of Zendesk API MCP Server
Developer
- mattcoatsworth
You may also like:
Developer Tools
A desktop application for managing server and client interactions with comprehensive functionalities.
A Model Context Protocol server for Eagle that manages data exchange between Eagle app and data sources.
A chat-based client that integrates and uses various MCP tools directly within a chat environment for enhanced productivity.
A Docker image hosting multiple MCP servers accessible through a unified entry point with supergateway integration.
Provides access to YNAB account balances, transactions, and transaction creation through MCP protocol.
A fast, scalable MCP server for managing real-time multi-client Zerodha trading operations.
A remote SSH client facilitating secure, proxy-based access to MCP servers for remote tool utilization.
A Spring-based MCP server integrating AI capabilities for managing and processing Minecraft mod communication protocols.
A minimalistic MCP client with essential chat features, supporting multiple models and contextual interactions.
A secure MCP server enabling AI agents to interact with Authenticator App for 2FA codes and passwords.
Research And Data
A server implementation supporting Model Context Protocol, integrating CRIC's industrial AI capabilities.
Provides real-time traffic, air quality, weather, and bike-sharing data for Valencia city in a unified platform.
A React application demonstrating integration with Supabase via MCP tools and Tambo for UI component registration.
A MCP client integrating Brave Search API for web searches, utilizing MCP protocol for efficient communication.
A protocol server enabling seamless communication between Umbraco CMS and external applications.
NOL integrates LangChain and Open Router to create a multi-client MCP server using Next.js
Connects LLMs to Firebolt Data Warehouse for autonomous querying, data access, and insight generation.
A client framework for connecting AI agents to MCP servers, enabling tool discovery and integration.
Spring Link facilitates linking and managing multiple Spring Boot applications efficiently within a unified environment.
An open-source client to interact with multiple MCP servers, enabling seamless tool access for Claude.
Customer Data Platforms
A server that provides structured access to Zammad ticketing and user data via API for automation.
Enables AI assistants to access and manipulate Shopify storefront data via GraphQL with token handling.
A server providing comprehensive Zendesk integration for ticket, comment, community, and knowledge base management.
Server using MCP to access Relation API for customer management, ticket updates, email, and templates.
A comprehensive server facilitating management of Klaviyo profiles, lists, campaigns, flows, and more via API.
A server for WooCommerce Multi-Channel Promotion (MCP) management to facilitate promotions and campaigns.
A MCP server to integrate HubSpot CRM with AI assistants, enabling contact and company management, activity tracking, and engagement retrieval.
Streamlines integrating existing MCP server into Hubspot database for efficient data management and automation.
An MCP server that integrates with Freshdesk, enabling AI models to interact and automate support tasks efficiently.
A model context protocol server integrating Cursor AI and Glama.ai for real-time AI-powered customer support.