Yuma
Yuma AI leverages cutting-edge AI technology to automate customer service for large Shopify merchants, allowing them to efficiently handle high volumes of support requests. With seamless integration into help desk software, Yuma AI enables merchants to automate up to 60% of their support tickets.
Yuma
Yuma AI leverages cutting-edge AI technology to automate customer service for large Shopify merchants, allowing them to efficiently handle high volumes of support requests. With seamless integration into help desk software, Yuma AI enables merchants to automate up to 60% of their support tickets.
Yuma Product Information
What is Yuma?
Yuma AI provides an advanced AI solution dedicated to automating customer service for large Shopify merchants. By integrating directly with popular help desk software like Zendesk, Kustomer, and Gorgias, Yuma AI helps merchants manage their high volume of support requests efficiently. The platform's AI agents can autonomously handle up to 60% of support tickets, significantly improving response times and customer satisfaction. The solution is tailored specifically for e-commerce businesses, ensuring seamless and accurate support for their unique needs.
Who will use Yuma?
- Large Shopify merchants
- E-commerce businesses
- Customer service teams
- Help desk software users (Zendesk, Kustomer, Gorgias)
How to use the Yuma?
- step1: Sign up for Yuma AI’s 7-day free trial on their website.
- step2: Connect your Shopify store and help desk software (e.g., Zendesk).
- step3: Configure Yuma AI settings to match your customer service needs.
- step4: Allow Yuma AI to analyze your historical conversations, FAQs, and macros.
- step5: Start utilizing Yuma AI to handle and automate support tickets.
- step6: Monitor the performance and make adjustments as necessary.
Platform
- web
Yuma's Core Features & Benefits
The Core Features of Yuma
- Seamless integration with help desk software
- Autonomous handling of support tickets
- Supports multiple languages
- Machine learning for quick response
- Configurable settings to match business needs
The Benefits of Yuma
- Reduce support workload
- Increase response speed
- Improve customer satisfaction
- High accuracy in handling queries
- Save operational costs
Yuma's Main Use Cases & Applications
- Automating customer service for Shopify stores
- Managing high volumes of support tickets
- Enhancing efficiency of customer service teams
- Streamlining e-commerce customer support
FAQs of Yuma
Yuma Company Information
- Website: https://yuma.ai
- Company Name: Yuma AI
- Support Email: NA
- Facebook: NA
- X(Twitter): NA
- YouTube: NA
- Instagram: NA
- Tiktok: NA
- LinkedIn: https://www.linkedin.com/company/yuma-ai
Analytic of Yuma
Visit Over Time
Monthly Visits
12.6k
Avg Visit Duration
00:00:22
Page Per Visit
2.17
Bounce Rate
45.33%
May 2024 - Jul 2024 All Traffic
Geography
Top 5 Regions
United States
31.62%
France
9.76%
United Kingdom
9.33%
Australia
6.76%
Indonesia
6.68%
May 2024 - Jul 2024 Worldwide Desktop Only
Traffic Sources Traffic Sources
Search
45.83%
Direct
37.70%
Referrals
10.40%
Social
5.57%
Paid Referrals
0.41%
Mail
0.09%
May 2024 - Jul 2024 Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| yuma ai | 1.8k | $ -- |
| yuma ai chat | -- | $ -- |
| ai to help shop | 120 | $ -- |
| yuma.ai | 100 | $ -- |
| why is csat worse with ai | -- | $ -- |
Yuma's Main Competitors and alternatives?
- Ada
- Intercom
- Zendesk AI
- Freshdesk
- Kustomer
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