Yuma

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Yuma AI leverages cutting-edge AI technology to automate customer service for large Shopify merchants, allowing them to efficiently handle high volumes of support requests. With seamless integration into help desk software, Yuma AI enables merchants to automate up to 60% of their support tickets.
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Pricing:
May 25 2024
Free/Free Trial
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Yuma

Yuma

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30.9K
Yuma
Yuma AI leverages cutting-edge AI technology to automate customer service for large Shopify merchants, allowing them to efficiently handle high volumes of support requests. With seamless integration into help desk software, Yuma AI enables merchants to automate up to 60% of their support tickets.
Added on:
Social & Email:
Platform:
Pricing:
May 25 2024
Free/Free Trial
Featured

What is Yuma?

Yuma AI provides an advanced AI solution dedicated to automating customer service for large Shopify merchants. By integrating directly with popular help desk software like Zendesk, Kustomer, and Gorgias, Yuma AI helps merchants manage their high volume of support requests efficiently. The platform's AI agents can autonomously handle up to 60% of support tickets, significantly improving response times and customer satisfaction. The solution is tailored specifically for e-commerce businesses, ensuring seamless and accurate support for their unique needs.

Who will use Yuma?

  • Large Shopify merchants
  • E-commerce businesses
  • Customer service teams
  • Help desk software users (Zendesk, Kustomer, Gorgias)

How to use the Yuma?

  • step1: Sign up for Yuma AI’s 7-day free trial on their website.
  • step2: Connect your Shopify store and help desk software (e.g., Zendesk).
  • step3: Configure Yuma AI settings to match your customer service needs.
  • step4: Allow Yuma AI to analyze your historical conversations, FAQs, and macros.
  • step5: Start utilizing Yuma AI to handle and automate support tickets.
  • step6: Monitor the performance and make adjustments as necessary.

Platform

  • web

Yuma's Core Features & Benefits

The Core Features

  • Seamless integration with help desk software
  • Autonomous handling of support tickets
  • Supports multiple languages
  • Machine learning for quick response
  • Configurable settings to match business needs

The Benefits

  • Reduce support workload
  • Increase response speed
  • Improve customer satisfaction
  • High accuracy in handling queries
  • Save operational costs

Yuma's Main Use Cases & Applications

  • Automating customer service for Shopify stores
  • Managing high volumes of support tickets
  • Enhancing efficiency of customer service teams
  • Streamlining e-commerce customer support

Yuma's Pros & Cons

The Pros

Automates a high percentage of customer support tickets, saving time and reducing costs.
Provides personalized product recommendations to increase conversion rates and average order values.
Seamless integration with popular e-commerce platforms like Shopify, Zendesk, Gorgias, and BigCommerce.
Offers multiple specialized AI modules for support, sales, social media, and chat to cover all customer interaction points.
Significant improvement in response times and customer satisfaction as demonstrated in case studies.
24/7 multilingual support with AI agents ensuring consistent and accurate customer service.

The Cons

No publicly available open-source code or developer API details provided.
Potential reliance on AI agents may still require human oversight for sensitive or complex tickets.
Pricing details are available only on their website without evident free tier beyond a 30-day free trial.

Yuma's Pricing

Has free planYES
Free trial details30-day free trial on your website
Pricing modelFree Trial
Is credit card requiredNo
Paid from
Has lifetime planNo
Billing frequency
For the latest prices, please visit: https://yuma.ai/pricing

FAQs of Yuma

Yuma Company Information

  • Website: https://yuma.ai
  • Company Name: Yuma AI
  • Support Email: NA
  • Facebook: NA
  • X(Twitter): NA
  • YouTube: NA
  • Instagram: NA
  • Tiktok: NA
  • LinkedIn: https://www.linkedin.com/company/yuma-ai

Analytic of Yuma

Visit Over Time

Monthly Visits
30.9k
Avg Visit Duration
00:00:18
Page Per Visit
1.59
Bounce Rate
40.52%
Aug 2025 - Oct 2025 All Traffic

Geography

Top 5 Regions
France
21.28%
United States
20.41%
Australia
7.04%
United Kingdom
5.77%
India
5.28%
Aug 2025 - Oct 2025 Worldwide Desktop Only

Traffic Sources

Search
41.87%
Direct
41.15%
Referrals
10.94%
Social
4.80%
Paid Referrals
0.93%
Mail
0.11%
Aug 2025 - Oct 2025 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
yuma ai2.6k $ 11.71
yuma ia200 $ --
yuma30.1k $ 2.12
ada ai6.5k $ 24.45
ai costumer support ecommerce-- $ --

Yuma Reviews

5/5
Do You Recommend Yuma? Leave a Comment Below!

Yuma's Main Competitors and alternatives?

  • Ada
  • Intercom
  • Zendesk AI
  • Freshdesk
  • Kustomer

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