Vocca's AI receptionist automates patient interactions and phone calls for healthcare centers, enhancing operational efficiency and patient satisfaction.
Vocca's AI receptionist automates patient interactions and phone calls for healthcare centers, enhancing operational efficiency and patient satisfaction.
Vocca is an AI-powered receptionist designed for healthcare centers, automating patient interactions and phone calls. It manages routine administrative tasks such as appointment bookings, reminders, and patient inquiries, freeing up valuable time for healthcare staff. The AI enables human-like conversations, handles high call volumes simultaneously, and ensures no call goes unanswered. Additionally, it integrates seamlessly with existing tools and platforms to provide full call analytics and task management. Vocca aims to optimize medical practices by reducing costs, improving efficiency, and increasing patient satisfaction.
Who will use Vocca?
Healthcare centers
Clinics
Hospitals
Medical practitioners
How to use the Vocca?
Step1: Book a demo via the website or Calendly.
Step2: Integrate Vocca AI with your existing systems (calendars, CRMs, etc.).
Step3: Customize the AI to your specific practice needs and configurations.
Step4: Train the AI with specific details like practice information.
Step5: Launch the AI receptionist to manage patient interactions and calls.
Step6: Monitor and optimize performance through the task dashboard.
Platform
web
Vocca's Core Features & Benefits
The Core Features of Vocca
Automated inbound and outbound calls
24/7 availability
Human-like conversations
Full call analytics
Integration with existing tools and platforms
The Benefits of Vocca
Reduces operational costs
Increases patient satisfaction
Eliminates missed calls and bookings
Optimizes staff time
Improves revenue growth
Vocca's Main Use Cases & Applications
Appointment scheduling
Appointment reminders
General inquiries handling
Collecting patient information
Task management
FAQs of Vocca
Is Vocca integrated with my calendar?
Yes. Vocca can integrate with calendar systems, CRMs and other systems you use for your practice.
How do you set it up? How long does it take?
We integrate our AI with your existing systems, set up your calendar, and customize call handling based on your needs. It takes about one week to configure and a couple of weeks to become fully operational.
What can an AI receptionist do?
An AI receptionist can handle appointments, answer general questions, inform you of patient queries, and automate repetitive tasks.
How does Vocca deal with emergencies?
Vocca AI identifies queries that require human or medical expertise and alerts the healthcare provider promptly.
What happens when there are multiple calls at the same time?
Vocca AI can handle over 100 calls simultaneously, ensuring no patient has to wait.
How do I try out Vocca?
You can book a demo through the website or directly via Calendly.
Does Vocca provide call analytics?
Yes, it provides full call analytics, including logs, transcriptions, and tagging for easy review and follow-ups.
What industries does Vocca integrate with?
Vocca integrates seamlessly with various healthcare tools, CRMs, and platforms.
Is Vocca GDPR compliant?
Yes, Vocca ensures GDPR compliance for its European users.
Can Vocca handle appointment cancellations and rescheduling?
Yes, Vocca AI can confirm, cancel, and reschedule appointments directly over the phone.