Viqal's Virtual Concierge automates hotel guest messaging via WhatsApp and ChatGPT, enabling personalized communication, increasing upsell opportunities, and saving time for staff.
Viqal
Viqal's Virtual Concierge automates hotel guest messaging via WhatsApp and ChatGPT, enabling personalized communication, increasing upsell opportunities, and saving time for staff.
Viqal Product Information
What is Viqal?
Viqal's Virtual Concierge automates hotel guest communication using WhatsApp and ChatGPT. By delivering timely, personalized messages, the tool enhances the guest experience, promotes upsell opportunities, and reduces the workload on hotel staff. Seamlessly integrating with the hotel’s Property Management System (PMS), Viqal ensures smooth operations from pre-arrival to post-departure. It supports communication in over 130 languages, providing a global solution to guest engagement. Viqal is designed to boost revenue, improve guest satisfaction, and streamline operational efficiency.
Who will use Viqal?
- Hotel Managers
- Customer Service Teams
- Hospitality Businesses
How to use the Viqal?
- Step1: Integrate Viqal with your hotel's Property Management System (PMS)
- Step2: Customize automated messaging templates to align with your brand
- Step3: Schedule proactive messages for various stages of the guest journey
- Step4: Monitor and modify the messaging system based on guest feedback
- Step5: Use Viqal's analytics to assess the performance and impact of automated messages
Platform
- web
Viqal's Core Features & Benefits
The Core Features of Viqal
- Automated guest messaging
- WhatsApp and ChatGPT integration
- Multi-language support
- Integration with PMS, CRM, and CRS systems
The Benefits of Viqal
- Enhances guest satisfaction
- Increases upsell opportunities
- Reduces time and workload for staff
- Supports communication in over 130 languages
Viqal's Main Use Cases & Applications
- Pre-arrival guest messaging
- In-stay information and recommendations
- Post-departure feedback requests
FAQs of Viqal
Viqal Company Information
- Website: https://www.viqal.com
- Company Name: Viqal
- Support Email: contact@viqal.com
- Facebook: NA
- X(Twitter): NA
- YouTube: NA
- Instagram: NA
- Tiktok: NA
- LinkedIn: https://nl.linkedin.com/company/viqal
Viqal Reviews
5/5
Analytic of Viqal
Visit Over Time
Monthly Visits
15.8k
Avg Visit Duration
00:00:45
Page Per Visit
1.75
Bounce Rate
47.38%
May 2024 - Jul 2024 All Traffic
Geography
Top 5 Regions
United States
33.5%
Spain
15.36%
Italy
10.19%
United Kingdom
9.39%
India
7.19%
May 2024 - Jul 2024 Worldwide Desktop Only
Traffic Sources Traffic Sources
Search
64.76%
Direct
24.29%
Referrals
5.44%
Social
4.84%
Paid Referrals
0.57%
Mail
0.08%
May 2024 - Jul 2024 Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| dimension restuarant | 70 | $ -- |
| que negocio tem mais margem de lucro, o alojamento ou um restaurante | 50 | $ -- |
| ¿gli apartamenti vengono con servici? | 60 | $ -- |
| space standard restaurant area | 80 | $ -- |
| fast food mall size | 80 | $ -- |
Viqal's Main Competitors and alternatives?
- ALICE
- Zingle
- Whistle
- Checkmate
- Revinate
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Viqal's Tags
hotel automation
guest communication
WhatsApp concierge
ChatGPT integration
personalized messaging
hotel upselling
guest experience enhancement
Property Management System
multilingual support
revenue boost
staff efficiency
automated guest services
hotel guest engagement
AI in hospitality
hotel operations
customer satisfaction
pre-arrival communication
post-departure follow-up
global hospitality solution
digital concierge