Viable provides a robust platform that utilizes AI and GPT-4 to analyze unstructured feedback at scale. Whether it's online reviews, survey responses, or customer support tickets, Viable processes qualitative data into actionable insights that help businesses understand their customers better. The platform connects with various data sources and employs sophisticated algorithms to extract meaningful patterns and trends, thus saving time and improving decision-making.

Who will use viable?

Product Managers
Customer Experience Teams
Marketing Professionals
Data Analysts

How to use the viable ?

Step1: Sign up and create an account on the Viable website.
Step2: Connect your data sources such as helpdesk platforms, survey tools, or spreadsheets.
Step3: Configure your analysis preferences and objectives.
Step4: Run your first analysis to process the unstructured feedback.
Step5: Review the AI-generated insights and reports.
Step6: Use the insights to inform business decisions and strategies.

Platform

viable's Core Features & Benefits

The Core Features of viable

AI-powered analysis
Supports multiple data sources
Automated reporting
Weekly feedback analysis
Custom configuration

The Benefits of viable

Eliminates manual data processing
Provides actionable insights
Saves time and resources
Improves decision-making
Increases customer understanding

viable's Main Use Cases & Applications

Analyzing customer feedback
Survey response analysis
Product review insights
Customer support feedback analysis

FAQs of viable's

What types of data can Viable analyze?

Viable can analyze various forms of unstructured feedback including online reviews, survey responses, and customer support tickets.

How often is the analysis run?

Viable runs a weekly analysis of the unstructured feedback data.

Can Viable connect to my existing helpdesk platform?

Yes, Viable can connect to popular helpdesk platforms, survey tools, and product review apps.

Is there a free trial available?

Yes, Viable offers a free initial analysis to get you started.

How does Viable ensure data security?

Viable does not store Personally Identifiable Information (PII) in its system and follows strict data security protocols.

What platforms is Viable available on?

Viable is available as a web-based application.

How detailed are the insights provided?

Viable provides detailed insights that help understand specific feedback trends, patterns, and their impact on metrics like NPS or CSAT.

Can I customize the analysis criteria?

Yes, you can configure your analysis preferences and objectives according to your specific business needs.

What type of businesses can benefit from Viable?

Any business that collects and uses customer feedback can benefit from Viable, including product managers, customer support teams, and marketing professionals.

How can I contact support?

You can contact Viable support via their email or phone number as listed on their website.

viable Company Information

Website: https://www.askviable.com
Company Name: Viable
Support Email: support@viable.fit
Facebook: https://www.facebook.com/askviable
X(Twitter): https://twitter.com/askviable
YouTube: https://www.youtube.com/channel/UCYjH7kweAzDpzdyNTzF5NDQ
Instagram: NA
Tiktok: NA
LinkedIn: https://www.linkedin.com/company/askviable

Analytic of viable

Visit Over Time

Monthly Visits

12.4k

Avg.Visit Duration

00:00:20

Page per Visit

1.60

Bounce Rate

45.44%

Apr 2024 - Jun 2024 All Traffic

Geography

Top 5 Regions

United States

29.3%

Poland

12.47%

United Kingdom

8.1%

Vietnam

8.09%

Germany

6.04%

Apr 2024 - Jun 2024 Worldwide Desktop Only

Traffic Sources

Direct

47.00%

41.00%

Referrals

9.00%

Social

3.00%

Paid Referrals

0.00%

Mail

0.00%

Apr 2024 - Jun 2024 Desktop Only

Top Keywords

Keyword	Traffic	Cost Per Click
askviable	550	$ --
customer satisfaction survey: introduction	60	$ --
viable ai	1.1k	$ 15.75
companies using askviable	--	$ --
get insights! publish your survey to unlock advanced analytics.	--	$ --

viable's Main Competitors and alternatives?

Medallia
Qualtrics
SurveyMonkey
Zendesk