UserCall is an innovative AI voice interview platform designed to enhance user feedback collection. By utilizing AI-powered voice interviews, businesses can gather deeper qualitative insights quickly and at scale. This tool simplifies the creation of custom interview links, allowing for more frequent and informative user interactions, making it a powerful asset for researchers and product managers seeking to understand their customers better.
Who will use UserCall?
UX Researchers
Product Managers
Customer Insight Teams
Marketing Teams
Business Analysts
How to use the UserCall?
Step1: Sign up on the UserCall website.
Step2: Create custom interview links tailored to your specific goals.
Step3: Distribute the links to your target users.
Step4: AI conducts voice interviews with users.
Step5: Analyze the qualitative insights gathered from the interviews.
Step6: Utilize insights to improve products and user experiences.
Platform
web
UserCall's Core Features & Benefits
The Core Features
AI Voice Interviews
Custom Interview Links
Real-time Data Analysis
Smart Follow-up Questions
User Response Analytics
The Benefits
Deeper qualitative insights
Scalable user feedback collection
Easy setup and distribution
Enhanced user understanding
Improved decision making
UserCall's Main Use Cases & Applications
Product feedback collection
User experience research
Market research
Customer satisfaction surveys
Feature testing
UserCall's Pros & Cons
The Pros
Automated AI-moderated voice interviews provide 10x deeper insights than surveys
Scalable to run hundreds of interviews without manual effort
Unbiased, intelligent follow-up questions uncover deeper user motivations
Automated qualitative data analysis with thematic tagging and visualization
Supports multiple languages and customizable AI voices
Saves significant time in setup, interviewing, and analysis
Flexible pricing plans available for different levels of usage
The Cons
Not open source
No publicly available GitHub repository
Limited information on integration capabilities
No mobile apps or extensions evident from the website
Pricing may be a barrier for smaller organizations or individuals