Zendesk AI agents are automated bots that handle customer support queries across various channels using AI technology.

They provide instant, personalized support, reduce ticket queues, and enhance customer satisfaction by handling sophisticated queries.

The agents support 109 languages at native fluency.

Yes, they are easy to set up and do not require constant supervision.

They work across web, mobile, social, and email channels.

Use Zendesk's robust analytics suite to monitor agent performance and gain actionable insights.

Yes, you can customize conversation flows to handle more sophisticated queries.

The pricing is based on automated resolution (AR), with each plan including a number of free ARs.

Yes, they reduce costs by automating responses and handling queries efficiently.

Yes, they use AI to understand and provide personalized responses to customer queries.