- 15 agent licenses
- NLP based Virtual Assistant
- Use Case Automation
- Screen sharing
- Presence Management
- Live Agent Routing
- Profile based routing
- Language based routing
- Off Business Hours Routing
- Holiday Management
- Skill Level Routing
- Route based on recent disconnect
- Co-Pilot Integration
- Summarization
- Customer 360
- Agent 360
- NBO / NBA
- Personalized Pitch / Conversation
- Instant Language Translation services
- KB Assist
- Canned Messages
- Custom Commands
- File sharing
- Integrated Agent UI
- Auto –Ticket
- Real-Time KPI Dashboard
- Real-Time Contact Monitoring
- Real-time negative sentiment analysis
- Survey Component
Tryvium is a cutting-edge AI-driven contact center solution designed to optimize both employee and customer experiences. It operates seamlessly within Microsoft Teams, providing real-time insights, automated workflows, and personalized interactions, thus revolutionizing customer support.
AI Call Center
AI Meeting Assistant
AI Task Management
AI Cold Calling
#AI contact center
#cloud-based support
#automated customer service
#real-time analytics
#customer experience improvement
#Microsoft Teams integration
#agent performance enhancement
#personalized interactions
#operational efficiency
#customer support automation
#contact center solutions
#intelligent collaboration
#enhanced response times
#digital customer services
#AI-driven insights
#streamlined communication
#cloud communication tools
#efficiency boost
#customer engagement
#team collaboration platform
...
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Update this Tool
tryvium ai
Tryvium is a cutting-edge AI-driven contact center solution designed to optimize both employee and customer experiences. It operates seamlessly within Microsoft Teams, providing real-time insights, automated workflows, and personalized interactions, thus revolutionizing customer support.
AI Call Center
AI Meeting Assistant
AI Task Management
AI Cold Calling
#AI contact center
#cloud-based support
#automated customer service
#real-time analytics
#customer experience improvement
#Microsoft Teams integration
#agent performance enhancement
#personalized interactions
#operational efficiency
#customer support automation
#contact center solutions
#intelligent collaboration
#enhanced response times
#digital customer services
#AI-driven insights
#streamlined communication
#cloud communication tools
#efficiency boost
#customer engagement
#team collaboration platform
...
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What is tryvium ai?
Tryvium offers a comprehensive, cloud-based contact center platform powered by AI technology. This solution enhances agent performance by automating routine tasks, personalizing customer interactions, and offering real-time analytics. With Tryvium, organizations can streamline their support processes, improve response times, and deliver exceptional customer service. It integrates with Microsoft Teams to facilitate seamless communication and collaboration, ensuring that users have access to the tools they need to support customers effectively. By leveraging AI, Tryvium not only improves operational efficiency but also fosters a better customer experience through personalized service and actionable insights.
Who will use tryvium ai?
- Customer support teams
- Helpdesk operators
- Business owners
- IT departments
- Sales teams
How to use the tryvium ai?
- Step1: Sign up for an account on the Tryvium website.
- Step2: Integrate Tryvium with Microsoft Teams.
- Step3: Customize your support settings and workflows.
- Step4: Train your staff on using Tryvium's features.
- Step5: Start managing customer queries and monitor performance.
Platform
- web
- mac
- windows
- ios
- android
tryvium ai's Core Features & Benefits
The Core Features
- Real-time chat support
- Automated workflows
- Dynamic ticket management
- AI-driven insights
- Seamless Microsoft Teams integration
The Benefits
- Enhanced employee productivity
- Improved customer satisfaction
- Faster response times
- Data-driven decision making
- Streamlined support processes
tryvium ai's Main Use Cases & Applications
- Customer service automation
- Multi-channel support management
- Real-time analytics and reporting
- Employee training and support
- Operational efficiency enhancements
tryvium ai's Pros & Cons
The Pros
AI-powered intelligent routing improves customer experience by connecting users with the right agent quickly.
Comprehensive virtual assistant supports near-human conversational self-service, reducing load on agents.
Integration with Microsoft Teams enables unified agent console with chat, voice, and video support.
Over 100 native integrations with industry-leading ITSM platforms for seamless workflow.
Advanced real-time monitoring and analytics provide actionable insights for supervisors.
Supports multiple languages with real-time translation to break language barriers.
Fast implementation with minimal setup, reducing time to value.
Flexible, pay-as-you-go pricing model enhances cost-effectiveness and ROI.
The Cons
No publicly available information about open-source availability.
No direct links or presence for mobile apps (Google Play or App Store) or Chrome extensions.
Limited details on potential customization beyond listed features.
tryvium ai's Pricing
| Has free plan | No |
|---|---|
| Free trial details | |
| Pricing model | Paid |
| Is credit card required | No |
| Paid from | 3575 USD |
| Has lifetime plan | No |
| Billing frequency | Monthly |
Details of Pricing Plan
Light
3575 USDEssential
5242 USD- 15 agent licenses
- NLP based Virtual Assistant
- Use Case Automation
- Omni Channel Experience
- Channel Switching (chat to voice & vice versa)
- Video Calling
- Call Conferencing
- Call Transfer
- Screen sharing
- Voicemail
- Presence Management
- Live Agent Routing
- Profile based routing
- Language based routing
- Off Business Hours Routing
- Holiday Management
- Skill Level Routing
- Co-Pilot Integration
- Summarization
- Customer 360
- Agent 360
- Instant Language Translation services
- KB Assist
- Canned Messages
- Custom Commands
- File sharing
- Integrated Agent UI
- Auto –Ticket
- Real-Time KPI Dashboard
- Real-Time Contact Monitoring
- Real-time negative sentiment analysis
- Survey Component
Advanced
7742 USD- Includes all Essential features
- Intelisense
- Voice Biometrics
- Sentiment based routing
- Best available agent routing
- Real Time Voice Transcription
- NBO / NBA
- Personalized Pitch / Conversation
- PII Data Redaction
- Analytical Dashboard
- Co-Pilot for Admins
- AI driven Journeys
- Campaign Manager
- Predictive Analytics
- Quality Audit
FAQs of tryvium ai
tryvium ai Company Information
- Website: https://www.tryvium.ai
- Company Name: Tryvium
- Support Email: [email protected]
- Facebook: NA
- X(Twitter): https://x.com/tryvium_2024?lang=en
- YouTube: NA
- Instagram: NA
- Tiktok: NA
- LinkedIn: NA
tryvium ai Reviews
5/5
tryvium ai's Main Competitors and alternatives?
- Zendesk
- Freshdesk
- Salesforce Service Cloud
- LiveAgent
- HubSpot Service Hub
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