Toma is an AI-driven voice assistant designed to streamline operations for automotive dealerships. By handling phone calls 24/7, it answers queries, schedules appointments, and keeps customers informed about service updates. This automation not only enhances customer satisfaction but also significantly boosts dealership revenue by ensuring every call is attended to and converted into a business opportunity. With Toma, businesses can operate with greater efficiency while focusing on higher-level strategic activities.
Who will use Toma?
Automotive dealerships
Service managers
Customer service teams
Sales teams
How to use the Toma?
Step1: Visit the Toma website and sign up for an account.
Step2: Set up your dealership's profile and integrate Toma with your existing systems.
Step3: Configure the AI to handle various types of calls and tasks.
Step4: Monitor and review call performance through the dashboard.
Step5: Adjust settings as needed to optimize performance.
Platform
web
ios
android
Toma's Core Features & Benefits
The Core Features
24/7 phone call automation
Appointment scheduling
Customer service automation
Real-time service updates
The Benefits
Increased operational efficiency
Improved customer satisfaction
Higher appointment booking rates
Enhanced revenue generation
Toma's Main Use Cases & Applications
Scheduling service appointments
Handling customer inquiries
Updating customers on service status
Answering frequently asked questions
Toma's Pros & Cons
The Pros
Automates repetitive and critical dealership tasks efficiently.
Integrates well with dealership software and workflows.
Offers natural, low-latency AI interactions via voice and SMS.
Provides real-time call intelligence and team collaboration features.
Helps increase revenue and reduce operational costs.
Includes onboarding support and quick deployment.
The Cons
No publicly available open-source code or GitHub repository.
No information about mobile apps or broader marketplace integrations.
Pricing details are not explicitly broken down on the main site.