Enhance your customer service with Tiledesk's AI Agents. Automated multi-channel support for increased engagement.
Jul 09 2024
Tiledesk

Tiledesk

Tiledesk
Enhance your customer service with Tiledesk's AI Agents. Automated multi-channel support for increased engagement.
Jul 09 2024

Tiledesk Product Information

What is Tiledesk?

Tiledesk is a no-code, AI-driven platform designed to streamline customer engagement through automated agents. It supports multi-channel communication, enabling businesses to manage customer interactions efficiently. The platform includes features like a chatbot builder, knowledge bases, and a design studio for conversational flows, making customer support faster and more responsive.

Who will use Tiledesk?

  • Businesses
  • Customer Support Teams
  • Developers
  • E-commerce Platforms

How to use the Tiledesk ?

  • Step1: Sign up on Tiledesk's website.
  • Step2: Set up your AI Agent and configure channels.
  • Step3: Customize chatbots using the Design Studio.
  • Step4: Integrate Tiledesk with your existing services.
  • Step5: Monitor and optimize customer interactions.

Platform

  • web
  • ios
  • android

Tiledesk's Core Features & Benefits

The Core Features of Tiledesk
  • AI Agents
  • Chatbot Builder
  • Multi-Channel Support
  • Knowledge Base
  • API Integrations
The Benefits of Tiledesk
  • Automated Support
  • Enhanced Customer Engagement
  • 24/7 Availability
  • Improved Response Times
  • Scalable Solutions

Tiledesk's Main Use Cases & Applications

  • Customer Support
  • E-commerce Assistance
  • Sales Inquiries
  • Technical Support
  • User Feedback

FAQs of Tiledesk's

What is Tiledesk?

Tiledesk is a no-code platform offering AI-powered agents for automated customer service across various channels.

How do I integrate Tiledesk with my website?

You can integrate Tiledesk with your website using their provided API or plugins.

Can I track the performance of my AI agents?

Yes, Tiledesk offers analytics to monitor and optimize your AI agents' performance.

Is coding required to use Tiledesk?

No, Tiledesk is a no-code platform, making it accessible to users without technical expertise.

Is Tiledesk free to use?

Yes, Tiledesk offers a free version with basic features.

Can I customize the chatbots?

Yes, Tiledesk provides a Design Studio to customize your chatbot's conversation flows.

What channels does Tiledesk support?

Tiledesk supports web, Android, iOS, and various messaging platforms.

Does Tiledesk offer multi-language support?

Yes, Tiledesk supports multiple languages for wider reach.

What kind of businesses can benefit from Tiledesk?

Various businesses including customer support teams, e-commerce, and technical support can benefit from Tiledesk.

How secure is Tiledesk?

Tiledesk follows industry-standard security protocols to ensure data privacy and protection.

Tiledesk Company Information

  • Website: https://tiledesk.com
  • Company Name: Tiledesk
  • Support Email: info@tiledesk.com
  • Facebook: https://www.facebook.com/tiledesk/
  • X(Twitter): https://twitter.com/tiledesk
  • YouTube: https://www.youtube.com/channel/UCv4EmbXGO90d9xF6wM1OvqA
  • Instagram: NA
  • Tiktok: NA
  • LinkedIn: https://www.linkedin.com/company/tiledesk/

Analytic of Tiledesk

Visit Over Time

Monthly Visits
17.8k
Avg.Visit Duration
00:00:42
Page per Visit
2.77
Bounce Rate
45.37%
Apr 2024 - Jun 2024 All Traffic

Geography

Top 5 Regions
Germany
13.67%
United States
12.94%
Brazil
7.14%
France
6.42%
Italy
5.47%
Apr 2024 - Jun 2024 Worldwide Desktop Only

Traffic Sources

Search
0.49%
Direct
0.35%
Referrals
0.12%
Social
0.03%
Paid Referrals
0%
Mail
0%
Apr 2024 - Jun 2024 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
free ai chatbot widget230 $ --
tiledesk2.1k $ 0.05
set up free webhook whatsapp business40 $ --
tworzenie chatbota ai w tawkto60 $ --
se créer un assistant conversationnel automatisé60 $ --

Tiledesk's Main Competitors and alternatives?

  • Drift
  • Intercom
  • Zendesk
  • Freshdesk