Tiledesk is a no-code, AI-driven platform designed to streamline customer engagement through automated agents. It supports multi-channel communication, enabling businesses to manage customer interactions efficiently. The platform includes features like a chatbot builder, knowledge bases, and a design studio for conversational flows, making customer support faster and more responsive.

Who will use Tiledesk?

Businesses
Customer Support Teams
Developers
E-commerce Platforms

How to use the Tiledesk?

Step1: Sign up on Tiledesk's website.
Step2: Set up your AI Agent and configure channels.
Step3: Customize chatbots using the Design Studio.
Step4: Integrate Tiledesk with your existing services.
Step5: Monitor and optimize customer interactions.

Platform

web
ios
android

Tiledesk's Core Features & Benefits

The Core Features of Tiledesk

AI Agents
Chatbot Builder
Multi-Channel Support
Knowledge Base
API Integrations

The Benefits of Tiledesk

Automated Support
Enhanced Customer Engagement
24/7 Availability
Improved Response Times
Scalable Solutions

Tiledesk's Main Use Cases & Applications

Customer Support
E-commerce Assistance
Sales Inquiries
Technical Support
User Feedback

FAQs of Tiledesk

What is Tiledesk?

Tiledesk is a no-code platform offering AI-powered agents for automated customer service across various channels.

Is Tiledesk free to use?

Yes, Tiledesk offers a free version with basic features.

How do I integrate Tiledesk with my website?

You can integrate Tiledesk with your website using their provided API or plugins.

Can I customize the chatbots?

Yes, Tiledesk provides a Design Studio to customize your chatbot's conversation flows.

What channels does Tiledesk support?

Tiledesk supports web, Android, iOS, and various messaging platforms.

Does Tiledesk offer multi-language support?

Yes, Tiledesk supports multiple languages for wider reach.

Can I track the performance of my AI agents?

Yes, Tiledesk offers analytics to monitor and optimize your AI agents' performance.

Is coding required to use Tiledesk?

No, Tiledesk is a no-code platform, making it accessible to users without technical expertise.

What kind of businesses can benefit from Tiledesk?

Various businesses including customer support teams, e-commerce, and technical support can benefit from Tiledesk.

How secure is Tiledesk?

Tiledesk follows industry-standard security protocols to ensure data privacy and protection.

Tiledesk Company Information

Website: https://tiledesk.com
Company Name: Tiledesk
Support Email: info@tiledesk.com
Facebook: https://www.facebook.com/tiledesk/
X(Twitter): https://twitter.com/tiledesk
YouTube: https://www.youtube.com/channel/UCv4EmbXGO90d9xF6wM1OvqA
Instagram: NA
Tiktok: NA
LinkedIn: https://www.linkedin.com/company/tiledesk/

Tiledesk Reviews



5/5

Analytic of Tiledesk

Visit Over Time

Monthly Visits

23.0k

Avg Visit Duration

00:01:26

Page Per Visit

3.52

Bounce Rate

45.74%

May 2024 - Jul 2024 All Traffic

Geography

Top 5 Regions

Germany

12.84%

United States

11.55%

Vietnam

7.27%

Brazil

6.56%

Poland

5.95%

May 2024 - Jul 2024 Worldwide Desktop Only

Traffic Sources Traffic Sources

49.92%

Direct

35.35%

Referrals

11.17%

Social

3.01%

Paid Referrals

0.43%

Mail

0.10%

May 2024 - Jul 2024 Desktop Only

Top Keywords

Keyword	Traffic	Cost Per Click
tiledesk	2.3k	$ 0.05
proactive messaging web page design free template	170	$ --
widget webview android	80	$ --
utiliser telegram pour l'éducation	80	$ --
ejemplo chatbot clinica	60	$ --

Tiledesk's Main Competitors and alternatives?

Drift
Intercom
Zendesk
Freshdesk

Tiledesk