Tidio

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Tidio is an intelligent customer support chatbot designed to streamline communication between businesses and customers. It automates responses, facilitating instant replies to frequently asked questions while also enabling businesses to capture leads efficiently.
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Platform:
Pricing:
May 20 2025
Free/Free Trial
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Tidio

Tidio

0
0
826.4K
Tidio
Tidio is an intelligent customer support chatbot designed to streamline communication between businesses and customers. It automates responses, facilitating instant replies to frequently asked questions while also enabling businesses to capture leads efficiently.
Added on:
Social & Email:
Platform:
Pricing:
May 20 2025
Free/Free Trial
Featured

What is Tidio?

Tidio is an AI-driven chatbot platform that enhances customer engagement through automated conversations. Built for businesses of all sizes, it provides real-time chat capabilities that connect with customers across various platforms, including websites and social media. Tidio assists in answering queries, capturing leads, and collecting customer feedback, making it a comprehensive tool for improving customer service and operational efficiency. With integration options for various tools and a user-friendly interface, it empowers businesses to establish effective communication without the need for constant supervision.

Who will use Tidio?

  • E-commerce businesses
  • Customer service teams
  • Small and medium enterprises
  • Marketing professionals
  • Website owners

How to use the Tidio?

  • Step1: Sign up on Tidio's website.
  • Step2: Customize your chatbot settings.
  • Step3: Integrate Tidio with your website or other platforms.
  • Step4: Train the chatbot using FAQs or desired scripts.
  • Step5: Launch and monitor interactions.

Platform

  • web
  • ios
  • android

Tidio's Core Features & Benefits

The Core Features

  • Chatbot Automation
  • Live Chat
  • Analytics Dashboard
  • Lead Generation
  • Integrations with eCommerce platforms

The Benefits

  • Improves customer response time
  • Reduces operational costs
  • Enhances user engagement
  • Captures valuable customer data
  • Scales with business growth

Tidio's Main Use Cases & Applications

  • Customer support automation
  • Lead generation
  • Real-time customer interaction
  • Feedback collection

Tidio's Pros & Cons

The Pros

Automates up to 67% of customer support requests, saving time and resources.
Supports multiple languages and communication channels.
Seamless integration with popular help desks and CRM platforms.
Provides detailed analytics for performance improvements.
Balances AI automation with human agent involvement for complex queries.
Easy to set up and customize with a user-friendly interface.
Compliant with GDPR, CCPA, and other data protection regulations.

The Cons

Not open source, limiting customization at the code level.
AI accuracy depends on the quality of existing support content.
May require ongoing tuning and training to optimize AI responses.
No direct mention of Chrome Web Store, Discord, or Telegram integrations.

Tidio's Pricing

Has free planYES
Free trial details7-day full feature trial without credit card required
Pricing modelFree Trial
Is credit card requiredNo
Paid from24.17 USD
Has lifetime planNo
Billing frequencyMonthly

Details of Pricing Plan

Starter

24.17 USD
  • 100 Billable conversations
  • Basic analytics
  • Live visitors list
  • Operating hours
  • AI Copilot
  • 50 Lyro AI conversations (one-time)
  • 100 Flows visitors reached

Growth

49.17 USD
  • Up to 2 000 Billable conversations
  • Advanced analytics
  • Tidio power features
  • No Tidio branding (add-on)
  • Permissions
  • AI Copilot
  • 50 Lyro AI conversations (one-time)
  • 100 Flows visitors reached

Plus

749 USD
  • Custom quota of Billable conversations
  • Dedicated Success Manager
  • Custom branding
  • Multisite
  • Departments
  • Multilanguage
  • OpenAPI
  • Support over live chat
  • AI Copilot
  • Up to 5 000 Lyro AI conversations
  • Custom number of Flows visitors reached

Premium

2999 USD
  • Lyro as a managed service
  • Guaranteed 50% Lyro AI resolution rate
  • Priority Service + Premium Support
  • Super admin role
  • Analysis & monitoring
  • AI Copilot
  • From 5 000 Lyro AI conversations
  • Custom number of Flows visitors reached
Discount:2 months free when billed annually
For the latest prices, please visit: https://www.tidio.com/pricing/

FAQs of Tidio

Tidio Company Information

Analytic of Tidio

Visit Over Time

Monthly Visits
826.4k
Avg Visit Duration
00:05:10
Page Per Visit
7.08
Bounce Rate
40.51%
Aug 2025 - Oct 2025 All Traffic

Geography

Top 5 Regions
United States
18.22%
Canada
11.09%
Australia
6.33%
Mexico
6.19%
Poland
4.2%
Aug 2025 - Oct 2025 Worldwide Desktop Only

Traffic Sources

Direct
56.35%
Search
35.50%
Referrals
6.16%
Social
1.36%
Paid Referrals
0.53%
Mail
0.09%
Aug 2025 - Oct 2025 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
tidio73.2k $ 1.92
manychat871.6k $ 1.41
tidio ai3.4k $ 13.08
typing test1912.8k $ 0.29
ცჰატ17.3k $ --

Tidio Reviews

5/5
Do You Recommend Tidio? Leave a Comment Below!

Tidio's Main Competitors and alternatives?

  • Intercom
  • Drift
  • Freshchat
  • Zendesk Chat

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