Supermoon

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Supermoon is an AI-enhanced collaborative inbox designed to streamline customer and team communication for businesses. It integrates email, chats, and AI responses to optimize support.
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Platform:
Pricing:
May 12 2024
Free/Free Trial
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Supermoon

Supermoon

0
0
Supermoon
Supermoon is an AI-enhanced collaborative inbox designed to streamline customer and team communication for businesses. It integrates email, chats, and AI responses to optimize support.
Added on:
Social & Email:
Platform:
Pricing:
May 12 2024
Free/Free Trial
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What is Supermoon?

Supermoon offers a robust AI-powered collaborative inbox solution that centralizes customer support and internal team communications. Ideal for businesses, it combines various communication channels into a single platform, making it easier to manage queries and support tickets. Key features include AI driven email and chat responses, automatic sentiment analysis, and comprehensive message summaries. Supermoon not only helps businesses provide exceptional customer service but also enhances team efficiency and collaboration.

Who will use Supermoon?

  • Small businesses
  • Customer support teams
  • E-commerce businesses
  • Service-oriented companies

How to use the Supermoon?

  • Step1: Sign up for an account on getsupermoon.com
  • Step2: Connect your support inbox
  • Step3: Submit your FAQs and common queries
  • Step4: Start managing customer communication through Supermoon

Platform

  • web

Supermoon's Core Features & Benefits

The Core Features

  • AI-driven email and chat responses
  • Centralized communication platform
  • Sentiment analysis
  • Message summaries
  • Live chat support

The Benefits

  • Improved customer support
  • Enhanced team collaboration
  • Time-saving
  • Better customer relationships
  • Reduced ticket volume

Supermoon's Main Use Cases & Applications

  • E-commerce customer support
  • Service requests management
  • Internal team communication
  • Automated customer responses

Supermoon's Pros & Cons

The Pros

Integrates with key platforms like Shopify and knowledge bases for context-aware support.
Reduces customer support ticket volume by up to 70%.
Saves several hours per week by automating replies with AI Smart Reply drafts.
Supports multiple communication channels including live chat, email, and social media.
Provides a human-like, empathetic AI customer service experience.

The Cons

No indication of open-source availability or community contributions.
No detailed pricing information explicitly found on the site beyond the main page.
Lacks direct links to mobile apps or extensions, suggesting limited platform availability.
May require onboarding or training to tailor the AI assistant to specific business needs.

Supermoon's Pricing

Has free planYES
Free trial details14-day free trial of the Pro plan
Pricing modelFree Trial
Is credit card requiredNo
Paid from19 USD
Has lifetime planNo
Billing frequencyMonthly

Details of Pricing Plan

Starter

19 USD
  • 100 AI Replies/month
  • All channels & apps
  • Unlimited teammates
  • Unlimited messages
  • AI Sentiment Detection
  • AI Message Summaries
  • Core support

Growth

49 USD
  • 500 AI Replies/month
  • All Starter features
  • Personalized AI setup & onboarding assistance
  • Core support

Pro

99 USD
  • 1500 AI Replies/month
  • All Growth features
  • Voice support
  • Personalized AI setup & onboarding assistance
  • Core support

Ultra

299 USD
  • 5000 AI Replies/month
  • All Pro features
  • Dedicated account manager
  • Personalized AI setup & onboarding assistance
  • Core support
Discount:Save 20% annually if billed yearly
For the latest prices, please visit: https://getsupermoon.com

FAQs of Supermoon

Supermoon Company Information

  • Website: https://getsupermoon.com
  • Company Name: Supermoon
  • Support Email: [email protected]
  • Facebook: https://www.facebook.com/supermoonHQ
  • X(Twitter): https://twitter.com/getsupermoon
  • YouTube: NA
  • Instagram: https://www.instagram.com/getsupermoon
  • Tiktok: NA
  • LinkedIn: https://www.linkedin.com/company/getsupermoon

Supermoon Reviews

5/5
Do You Recommend Supermoon? Leave a Comment Below!

Supermoon's Main Competitors and alternatives?

  • Zendesk
  • Freshdesk
  • Help Scout
  • Intercom

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