- Step1: Aggregate feedback from channels like Zendesk and Intercom using the tool.
- Step2: Utilize the system’s smart categorization to organize incoming signals.
- Step3: Receive real-time alerts for critical issues and sudden spikes.
- Step4: Analyze grouped related issues into actionable clusters.
- Step5: Monitor trend velocity and impact.
- Step6: Identify and prioritize high-impact issues worth fixing.