Siena AI

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Siena is an innovative customer service platform that combines the best of human empathy with the efficiency of AI to transform the customer experience in commerce.
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Pricing:
Jun 11 2024
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Siena AI

Siena AI

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0
43.3K
Siena AI
Siena is an innovative customer service platform that combines the best of human empathy with the efficiency of AI to transform the customer experience in commerce.
Added on:
Social & Email:
Platform:
Pricing:
Jun 11 2024
--
Paid
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What is Siena AI?

Siena offers an autonomous customer service platform designed to elevate commerce interactions by combining advanced AI with genuine human empathy. This platform automates up to 65% of customer service inquiries, enabling businesses to streamline processes and focus on strategic, human-centered activities. Siena’s use of state-of-the-art large models and proprietary AI ensures seamless and engaging customer interactions, significantly improving customer satisfaction and reducing operational costs.

Who will use Siena AI?

  • E-commerce businesses
  • Customer support teams
  • Digital transformation officers

How to use the Siena AI?

  • Step1: Sign up for a Siena account on the website.
  • Step2: Integrate Siena with your existing customer service software.
  • Step3: Configure AI responses to align with your brand voice.
  • Step4: Monitor and refine AI interactions through the Siena dashboard.
  • Step5: Train staff on how to utilize the platform effectively.

Platform

  • web
  • ios
  • android

Siena AI's Core Features & Benefits

The Core Features

  • AI-driven customer interactions
  • High automation rate
  • Empathy-based responses
  • Customizable configurations
  • Analytics and monitoring dashboard

The Benefits

  • Enhanced customer satisfaction
  • Reduced operational costs
  • Streamlined customer service processes
  • Scalable solution
  • Data-driven insights

Siena AI's Main Use Cases & Applications

  • Reducing customer service costs
  • Scaling customer support effortlessly
  • Transforming customer experience with AI
  • Automating repetitive inquiries

Siena AI's Pros & Cons

The Pros

Automates up to 80% of customer interactions for faster response and resolution times.
Deep expertise in commerce-specific workflows including post-purchase and subscription management.
Generative AI-driven product recommendations that personalize customer experiences and drive sales.
Supports multi-channel brand voice consistency with customizable AI Personas.
Enterprise-grade safety and brand control with granular interaction guardrails.
Enhances human collaboration with AI-assisted workflows and communication drafting.
Platform agnostic and easy integration with existing tech stacks.

The Cons

No public open-source availability.
No direct mobile app or extension links provided.
Pricing details are behind a dedicated page requiring navigation.

Siena AI's Pricing

Has free planNo
Free trial details
Pricing modelPaid
Is credit card requiredNo
Paid from500 USD
Has lifetime planNo
Billing frequencyMonthly

Details of Pricing Plan

Platform fee

500 USD
  • Access Siena’s core AI engine
  • Unlimited sandbox

Automation Pack

0.9 USD
  • Automate tickets at $0.90 each
  • Scale effortlessly while keeping costs in check

Support & Implementation

USD
  • Expert onboarding
  • Dedicated Slack support
  • Launch fast, hit goals, maximize ROI
For the latest prices, please visit: https://www.siena.cx/pricing

FAQs of Siena AI

Siena AI Company Information

  • Website: https://www.siena.cx
  • Company Name: Siena
  • Support Email: NA
  • Facebook: NA
  • X(Twitter): NA
  • YouTube: NA
  • Instagram: NA
  • Tiktok: NA
  • LinkedIn: NA

Analytic of Siena AI

Visit Over Time

Monthly Visits
43.3k
Avg Visit Duration
00:00:09
Page Per Visit
1.62
Bounce Rate
39.89%
Oct 2025 - Dec 2025 All Traffic

Geography

Top 5 Regions
United States
27.49%
India
8.09%
United Kingdom
7.13%
Vietnam
4.85%
Panama
4.07%
Oct 2025 - Dec 2025 Worldwide Desktop Only

Traffic Sources

Direct
47.77%
Search
35.75%
Referrals
10.27%
Social
4.40%
Paid Referrals
1.23%
Mail
0.19%
Oct 2025 - Dec 2025 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
siena ai5.9k $ 8.31
sienna ai820 $ 12.18
siena cx460 $ 28.68
okendo siena140 $ --
siena54.1k $ 0.67

Siena AI Reviews

5/5
Do You Recommend Siena AI? Leave a Comment Below!

Siena AI's Main Competitors and alternatives?

  • Zendesk
  • Freshdesk
  • Helpshift

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