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Siena is an innovative customer service platform that combines the best of human empathy with the efficiency of AI to transform the customer experience in commerce.
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#customer service automation
#AI-powered support
#empowered commerce
#empathy in AI
#streamlining operations
#customer satisfaction
#cost reduction strategies
#large model AI
#human-centric technology
#intelligent interactions
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Siena AI
Siena is an innovative customer service platform that combines the best of human empathy with the efficiency of AI to transform the customer experience in commerce.
AI Platforms & Frameworks
AI Memory Systems
Decision Support
Recommendation Systems
#customer service automation
#AI-powered support
#empowered commerce
#empathy in AI
#streamlining operations
#customer satisfaction
#cost reduction strategies
#large model AI
#human-centric technology
#intelligent interactions
...
Featured
What is Siena AI?
Siena offers an autonomous customer service platform designed to elevate commerce interactions by combining advanced AI with genuine human empathy. This platform automates up to 65% of customer service inquiries, enabling businesses to streamline processes and focus on strategic, human-centered activities. Siena’s use of state-of-the-art large models and proprietary AI ensures seamless and engaging customer interactions, significantly improving customer satisfaction and reducing operational costs.
Who will use Siena AI?
- E-commerce businesses
- Customer support teams
- Digital transformation officers
How to use the Siena AI?
- Step1: Sign up for a Siena account on the website.
- Step2: Integrate Siena with your existing customer service software.
- Step3: Configure AI responses to align with your brand voice.
- Step4: Monitor and refine AI interactions through the Siena dashboard.
- Step5: Train staff on how to utilize the platform effectively.
Platform
- web
- ios
- android
Siena AI's Core Features & Benefits
The Core Features
- AI-driven customer interactions
- High automation rate
- Empathy-based responses
- Customizable configurations
- Analytics and monitoring dashboard
The Benefits
- Enhanced customer satisfaction
- Reduced operational costs
- Streamlined customer service processes
- Scalable solution
- Data-driven insights
Siena AI's Main Use Cases & Applications
- Reducing customer service costs
- Scaling customer support effortlessly
- Transforming customer experience with AI
- Automating repetitive inquiries
Siena AI's Pros & Cons
The Pros
Automates up to 80% of customer interactions for faster response and resolution times.
Deep expertise in commerce-specific workflows including post-purchase and subscription management.
Generative AI-driven product recommendations that personalize customer experiences and drive sales.
Supports multi-channel brand voice consistency with customizable AI Personas.
Enterprise-grade safety and brand control with granular interaction guardrails.
Enhances human collaboration with AI-assisted workflows and communication drafting.
Platform agnostic and easy integration with existing tech stacks.
The Cons
No public open-source availability.
No direct mobile app or extension links provided.
Pricing details are behind a dedicated page requiring navigation.
Siena AI's Pricing
| Has free plan | No |
|---|---|
| Free trial details | |
| Pricing model | Paid |
| Is credit card required | No |
| Paid from | 500 USD |
| Has lifetime plan | No |
| Billing frequency | Monthly |
Details of Pricing Plan
Platform fee
500 USDAutomation Pack
0.9 USD- Automate tickets at $0.90 each
- Scale effortlessly while keeping costs in check
Support & Implementation
USD- Expert onboarding
- Dedicated Slack support
- Launch fast, hit goals, maximize ROI
FAQs of Siena AI
Siena AI Company Information
- Website: https://www.siena.cx
- Company Name: Siena
- Support Email: NA
- Facebook: NA
- X(Twitter): NA
- YouTube: NA
- Instagram: NA
- Tiktok: NA
- LinkedIn: NA
Analytic of Siena AI
Visit Over Time
Monthly Visits
31.6k
Avg Visit Duration
00:00:21
Page Per Visit
1.65
Bounce Rate
40.06%
Aug 2025 - Oct 2025 All Traffic
Geography
Top 5 Regions
United States
30.76%
United Kingdom
15.1%
Nigeria
8.93%
Vietnam
5.77%
Spain
5.25%
Aug 2025 - Oct 2025 Worldwide Desktop Only
Traffic Sources
Direct
45.47%
Search
38.31%
Referrals
9.31%
Social
5.27%
Paid Referrals
1.12%
Mail
0.20%
Aug 2025 - Oct 2025 Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| siena ai | 7.9k | $ 13.56 |
| sienna ai | 860 | $ 12.18 |
| siena customer service | 190 | $ -- |
| siena | 69.3k | $ 0.62 |
| michael potters siena.ai | 300 | $ -- |
Siena AI Reviews
5/5
Siena AI's Main Competitors and alternatives?
- Zendesk
- Freshdesk
- Helpshift
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