Siena is an innovative customer service platform that combines the best of human empathy with the efficiency of AI to transform the customer experience in commerce.
Siena AI
Siena is an innovative customer service platform that combines the best of human empathy with the efficiency of AI to transform the customer experience in commerce.
Siena AI Product Information
What is Siena AI?
Siena offers an autonomous customer service platform designed to elevate commerce interactions by combining advanced AI with genuine human empathy. This platform automates up to 65% of customer service inquiries, enabling businesses to streamline processes and focus on strategic, human-centered activities. Siena’s use of state-of-the-art large models and proprietary AI ensures seamless and engaging customer interactions, significantly improving customer satisfaction and reducing operational costs.
Who will use Siena AI?
- E-commerce businesses
- Customer support teams
- Digital transformation officers
How to use the Siena AI?
- Step1: Sign up for a Siena account on the website.
- Step2: Integrate Siena with your existing customer service software.
- Step3: Configure AI responses to align with your brand voice.
- Step4: Monitor and refine AI interactions through the Siena dashboard.
- Step5: Train staff on how to utilize the platform effectively.
Platform
- web
- ios
- android
Siena AI's Core Features & Benefits
The Core Features of Siena AI
- AI-driven customer interactions
- High automation rate
- Empathy-based responses
- Customizable configurations
- Analytics and monitoring dashboard
The Benefits of Siena AI
- Enhanced customer satisfaction
- Reduced operational costs
- Streamlined customer service processes
- Scalable solution
- Data-driven insights
Siena AI's Main Use Cases & Applications
- Reducing customer service costs
- Scaling customer support effortlessly
- Transforming customer experience with AI
- Automating repetitive inquiries
FAQs of Siena AI
Siena AI Company Information
- Website: https://www.siena.cx
- Company Name: Siena
- Support Email: NA
- Facebook: NA
- X(Twitter): NA
- YouTube: NA
- Instagram: NA
- Tiktok: NA
- LinkedIn: NA
Siena AI Reviews
5/5
Analytic of Siena AI
Visit Over Time
Monthly Visits
21.0k
Avg Visit Duration
00:05:41
Page Per Visit
4.16
Bounce Rate
46.60%
May 2024 - Jul 2024 All Traffic
Geography
Top 5 Regions
United States
33.08%
France
14.46%
United Kingdom
12.3%
Philippines
7.13%
Canada
6.98%
May 2024 - Jul 2024 Worldwide Desktop Only
Traffic Sources Traffic Sources
Direct
47.54%
Search
42.13%
Referrals
6.66%
Social
3.07%
Paid Referrals
0.45%
Mail
0.15%
May 2024 - Jul 2024 Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| siena ai | 6.3k | $ 4.36 |
| sienna ai | 730 | $ -- |
| seina ai | 30 | $ -- |
| siena.cx | -- | $ -- |
| siena cx pre-seed | -- | $ -- |
Siena AI's Main Competitors and alternatives?
- Zendesk
- Freshdesk
- Helpshift
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