SearchUnify is a unified cognitive platform that powers enterprise search and AI applications for better customer support and self-service.

It enhances support through AI-powered search, insights, and applications, enabling faster and more accurate responses to customer queries.

SearchUnify is primarily a web-based platform.

Customer support teams, self-service leaders, knowledge managers, enterprise IT departments, and CX managers.

Core features include enterprise search, insights engine, AI applications, NLP, and content gap analysis.

Benefits include improved information retrieval, faster case resolution, enhanced customer engagement, optimized self-service, and data-driven insights.

Set up the platform by integrating it with your data sources, configure settings, use AI applications, analyze insights, and continuously optimize processes.

Industries with significant customer support and self-service needs, such as technology, finance, healthcare, and more.

Yes, it leverages AI for search optimization, insights generation, and enhancing customer support applications.

Yes, it can integrate with various enterprise tools and data sources for comprehensive support.