Recontact provides an AI-driven platform that analyzes thousands of calls to ensure compliance, enhance agent performance, and extract valuable customer insights. The platform audits up to 60% more calls than manual processes, saving time and resources while ensuring greater accuracy. Users can book a demo or watch an online demonstration to see the platform in action, highlighting its robust capabilities in transforming raw call data into actionable insights.

Who will use Recontact?

Compliance officers
Call center managers
Customer service teams
Sales teams
Marketing analysts

How to use the Recontact?

Step1: Sign up on the Recontact website.
Step2: Upload or integrate your call data.
Step3: Configure the analysis parameters according to your compliance and performance needs.
Step4: Run the AI analysis.
Step5: Review the generated insights and reports.
Step6: Implement changes based on the recommendations.
Step7: Monitor ongoing performance and compliance.

Platform

Recontact's Core Features & Benefits

The Core Features of Recontact

AI-driven call analysis
Compliance auditing
Agent performance tracking
Customer insights extraction
Automated report generation

The Benefits of Recontact

Increased call audit efficiency
Accurate compliance tracking
Improved agent performance
Enhanced customer understanding
Time and resource savings

Recontact's Main Use Cases & Applications

Compliance verification
Performance monitoring
Customer feedback analysis
Sales strategy optimization
Training needs assessment

FAQs of Recontact

What types of calls can Recontact analyze?

Recontact can analyze various types of calls including sales calls, customer service interactions, and support calls.

How does Recontact ensure data privacy?

Recontact follows strict data privacy regulations and implements advanced security measures to protect user data.

Can Recontact provide real-time analysis?

Yes, Recontact can deliver real-time insights, depending on the integration and setup.

Does Recontact require any specific hardware?

No special hardware is needed. Just a web browser and an internet connection are required.

Is there a demo available?

Yes, you can book a demo on the Recontact website to see the platform in action.

How are the insights from Recontact presented?

Insights and reports are presented in a user-friendly dashboard with detailed metrics and visual aids.

What are the integration options?

Recontact can be integrated with various CRM and call management systems through APIs.

Can Recontact be customized?

Yes, the platform offers customization options to align with specific business needs.

Is there customer support available?

Yes, Recontact provides customer support via email and live chat.

What is the pricing model?

Recontact operates on a monthly SaaS subscription model. Specific pricing details can be obtained by contacting their sales team.

Recontact Company Information

Website: https://www.recontact.world
Company Name: Recontact
Support Email: NA
Facebook: NA
X(Twitter): NA
YouTube: NA
Instagram: NA
Tiktok: NA
LinkedIn: https://www.linkedin.com/company/getrecontact

Recontact Reviews

5/5

Analytic of Recontact

Visit Over Time

Monthly Visits

597

Avg Visit Duration

00:01:10

Page Per Visit

1.99

Bounce Rate

41.51%

May 2024 - Jul 2024 All Traffic

Geography

Top 2 Regions

United States

89.03%

Canada

10.97%

May 2024 - Jul 2024 Worldwide Desktop Only

Traffic Sources Traffic Sources

65.00%

Direct

22.96%

Social

6.47%

Referrals

4.97%

Paid Referrals

0.55%

Mail

0.05%

May 2024 - Jul 2024 Desktop Only

Recontact's Main Competitors and alternatives?

Gong.io
Chorus.ai
CallRail
Observe.AI

Recontact