Re:amaze is a feature-rich customer support software designed to unify customer interactions across chat, social media, SMS, FAQ, and email. It streamlines your customer service operations, engages more effectively with clients, and helps convert leads into loyal customers.
Added on:
Social & Email:
Platform:
Jul 09 2024
Re:amaze

Re:amaze

Re:amaze
Re:amaze is a feature-rich customer support software designed to unify customer interactions across chat, social media, SMS, FAQ, and email. It streamlines your customer service operations, engages more effectively with clients, and helps convert leads into loyal customers.
Added on:
Social & Email:
Platform:
Jul 09 2024

Re:amaze Product Information

What is Re:amaze?

Re:amaze offers comprehensive customer support software that integrates various communication channels such as chat, social media, SMS, FAQ, and email. With a user-friendly interface, businesses can manage all customer interactions in one place, improve response times, and deliver personalized support. The software harnesses the power of automation and AI to streamline customer service tasks, ensuring that support teams can focus more on solving customer queries efficiently.

Who will use Re:amaze?

  • E-commerce Businesses
  • Customer Support Teams
  • Small-Medium Enterprises (SMEs)
  • SAAS Companies
  • Online Retailers

How to use the Re:amaze?

  • Step1: Sign up for a Re:amaze account.
  • Step2: Set up your various communication channels (chat, social media, SMS, etc.).
  • Step3: Customize your support widgets and automation rules.
  • Step4: Invite team members and assign roles.
  • Step5: Start managing customer interactions through the Re:amaze dashboard.

Platform

  • web
  • ios
  • android

Re:amaze's Core Features & Benefits

The Core Features of Re:amaze
  • Unified Inbox
  • Live Chat
  • Automated Workflows
  • Custom Chatbots
  • Email Integration
  • Social Media Integration
  • SMS support
  • Knowledge Base
The Benefits of Re:amaze
  • Improved Customer Satisfaction
  • Streamlined Operations
  • Quicker Response Times
  • Enhanced Team Collaboration
  • Increased Customer Engagement
  • Scalable Support Solutions

Re:amaze's Main Use Cases & Applications

  • E-commerce customer support
  • Live chat for websites
  • Social media customer service
  • Knowledge base management
  • Automated customer interaction

FAQs of Re:amaze

What is Re:amaze?

Re:amaze is an all-in-one customer support software that integrates various communication channels like chat, email, social media, and SMS.

Is Re:amaze suitable for small businesses?

Yes, Re:amaze is designed to fit the needs of small and medium enterprises, offering scalable solutions to manage customer support.

Can I integrate Re:amaze with social media?

Yes, Re:amaze supports native integrations with platforms like Facebook, Twitter, and Instagram.

Does Re:amaze offer a mobile app?

Yes, Re:amaze is available on Android and iOS platforms.

What types of automation are available in Re:amaze?

Re:amaze offers workflow automation, custom chatbots, and automated responses to streamline your customer support operations.

How can I sign up for Re:amaze?

You can sign up for an account on their website, www.reamaze.com.

What kind of customer support does Re:amaze offer?

Re:amaze offers email support, live chat, social media support, and a comprehensive knowledge base.

Are there any customization options available?

Yes, Re:amaze allows customization of support widgets, response templates, and automation rules.

Is there a free trial available for Re:amaze?

Yes, there is a free trial available so you can test the features before committing.

Can I add team members to my Re:amaze account?

Yes, you can invite team members and assign them specific roles within the platform.

Re:amaze Company Information

  • Website: https://www.reamaze.com
  • Company Name: Re:amaze
  • Support Email: support@reamaze.com
  • Facebook: https://www.facebook.com/reamaze
  • X(Twitter): https://twitter.com/reamaze
  • YouTube: https://www.youtube.com/user/reamaze
  • Instagram: https://www.instagram.com/reamaze
  • Tiktok: NA
  • LinkedIn: https://www.linkedin.com/company/reamaze

Analytic of Re:amaze

Visit Over Time

Monthly Visits
806.3k
Avg Visit Duration
00:16:10
Page Per Visit
15.31
Bounce Rate
31.24%
May 2024 - Jul 2024 All Traffic

Geography

Top 5 Regions
United States
41.38%
United Kingdom
14.6%
Spain
7.36%
Australia
6.84%
Philippines
4.39%
May 2024 - Jul 2024 Worldwide Desktop Only

Traffic Sources Traffic Sources

Direct
65.26%
Search
24.89%
Referrals
8.89%
Social
0.68%
Paid Referrals
0.17%
Mail
0.11%
May 2024 - Jul 2024 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
reamaze12.6k $ 3.58
re:amaze1.6k $ --
can i change freewheel to fixed50 $ --
arctic fox hair dye damp hair70 $ --
artic fox on dirty hair70 $ --

Re:amaze's Main Competitors and alternatives?

  • Zendesk
  • Freshdesk
  • Intercom
  • HelpScout
  • LiveChat

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