Re:amaze offers comprehensive customer support software that integrates various communication channels such as chat, social media, SMS, FAQ, and email. With a user-friendly interface, businesses can manage all customer interactions in one place, improve response times, and deliver personalized support. The software harnesses the power of automation and AI to streamline customer service tasks, ensuring that support teams can focus more on solving customer queries efficiently.
Who will use Re:amaze?
E-commerce Businesses
Customer Support Teams
Small-Medium Enterprises (SMEs)
SAAS Companies
Online Retailers
How to use the Re:amaze ?
Step1: Sign up for a Re:amaze account.
Step2: Set up your various communication channels (chat, social media, SMS, etc.).
Step3: Customize your support widgets and automation rules.
Step4: Invite team members and assign roles.
Step5: Start managing customer interactions through the Re:amaze dashboard.
Platform
web
ios
android
Re:amaze's Core Features & Benefits
The Core Features of Re:amaze
Unified Inbox
Live Chat
Automated Workflows
Custom Chatbots
Email Integration
Social Media Integration
SMS support
Knowledge Base
The Benefits of Re:amaze
Improved Customer Satisfaction
Streamlined Operations
Quicker Response Times
Enhanced Team Collaboration
Increased Customer Engagement
Scalable Support Solutions
Re:amaze's Main Use Cases & Applications
E-commerce customer support
Live chat for websites
Social media customer service
Knowledge base management
Automated customer interaction
FAQs of Re:amaze's
What is Re:amaze?
Re:amaze is an all-in-one customer support software that integrates various communication channels like chat, email, social media, and SMS.
Is Re:amaze suitable for small businesses?
Yes, Re:amaze is designed to fit the needs of small and medium enterprises, offering scalable solutions to manage customer support.
Can I integrate Re:amaze with social media?
Yes, Re:amaze supports native integrations with platforms like Facebook, Twitter, and Instagram.
Does Re:amaze offer a mobile app?
Yes, Re:amaze is available on Android and iOS platforms.
What types of automation are available in Re:amaze?
Re:amaze offers workflow automation, custom chatbots, and automated responses to streamline your customer support operations.
How can I sign up for Re:amaze?
You can sign up for an account on their website, www.reamaze.com.
What kind of customer support does Re:amaze offer?
Re:amaze offers email support, live chat, social media support, and a comprehensive knowledge base.
Are there any customization options available?
Yes, Re:amaze allows customization of support widgets, response templates, and automation rules.
Is there a free trial available for Re:amaze?
Yes, there is a free trial available so you can test the features before committing.
Can I add team members to my Re:amaze account?
Yes, you can invite team members and assign them specific roles within the platform.