Parlant

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Parlant empowers businesses to build and deploy AI-driven voice agents without writing any code. By designing call flows in a web interface, companies can automate customer support, appointment scheduling, surveys, and more. Parlant integrates with telephony providers like Twilio, processes speech recognition and NLU in real time, and delivers natural voice responses. Teams gain insights via analytics dashboards, optimizing interactions across multiple languages and channels.
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May 09 2025
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Parlant

Parlant

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Parlant
Parlant empowers businesses to build and deploy AI-driven voice agents without writing any code. By designing call flows in a web interface, companies can automate customer support, appointment scheduling, surveys, and more. Parlant integrates with telephony providers like Twilio, processes speech recognition and NLU in real time, and delivers natural voice responses. Teams gain insights via analytics dashboards, optimizing interactions across multiple languages and channels.
Added on:
Social & Email:
Platform:
May 09 2025
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What is Parlant?

Parlant is an AI-driven voice automation platform that handles phone interactions end-to-end. Users design call flows via a drag-and-drop builder, define intents and prompts, and connect to existing phone systems. The platform leverages advanced speech-to-text and natural language understanding to interpret caller queries, while text-to-speech models generate dynamic, human-like responses. Parlant supports use cases like customer support, appointment booking, payment collection, and surveys, with built-in integrations for CRMs and analytics tools. Administrators can monitor performance through real-time dashboards, tweak agent behavior, and train language models for improved accuracy. No coding skills are needed, enabling rapid deployment and continuous optimization of conversational experiences.

Who will use Parlant?

  • Customer support teams
  • Sales and marketing departments
  • Healthcare providers
  • Appointment scheduling services
  • Market research firms

How to use the Parlant?

  • Step1: Sign up for a Parlant account and verify your phone number
  • Step2: Connect your telephony provider (e.g., Twilio) in Settings
  • Step3: Use the visual call flow builder to define triggers, intents, and responses
  • Step4: Configure speech recognition and voice synthesis options for your agent
  • Step5: Test calls in sandbox mode to refine conversation paths
  • Step6: Deploy the voice agent live and monitor performance on the analytics dashboard
  • Step7: Iterate and update call flows based on caller interactions and feedback

Platform

  • web

Parlant's Core Features & Benefits

The Core Features

  • Drag-and-drop call flow builder
  • Real-time speech-to-text and text-to-speech
  • Natural language understanding
  • Multi-language support
  • Telephony integration (e.g., Twilio)
  • Analytics and performance dashboard
  • CRM and third-party integrations

The Benefits

  • Reduces call center costs
  • Provides 24/7 customer service
  • Delivers consistent, on-brand responses
  • Scales to high call volumes
  • Requires no coding expertise
  • Enables continuous optimization

Parlant's Main Use Cases & Applications

  • Automated customer support calls
  • Appointment scheduling and reminders
  • Voice-based surveys and feedback collection
  • Outbound sales and marketing campaigns
  • Payment collection and billing inquiries

Parlant's Pros & Cons

The Pros

Open-source with an active GitHub repository for community contributions.
Enables detailed control over complex conversational AI behavior with semantic guideline relationships.
Reduces inconsistency and attention drift issues in LLM agents via dynamic guideline filtering and context tracking.
Supports iterative improvement and explainability of agents for easier troubleshooting and refinement.
Suitable for high-stakes and regulated industries requiring compliance and strict adherence to protocols.

The Cons

No direct pricing information available.
No official mobile or browser extension applications found.
May require significant technical expertise to configure and customize agents effectively.

FAQs of Parlant

Parlant Company Information

Analytic of Parlant

Visit Over Time

Monthly Visits
26.1k
Avg Visit Duration
00:00:27
Page Per Visit
1.76
Bounce Rate
38.41%
Oct 2025 - Dec 2025 All Traffic

Geography

Top 5 Regions
United States
17.93%
India
17.75%
Hong Kong
13.69%
Korea, Republic of
8.22%
France
7.35%
Oct 2025 - Dec 2025 Worldwide Desktop Only

Traffic Sources

Direct
61.03%
Search
23.36%
Referrals
7.79%
Social
6.22%
Paid Referrals
1.29%
Mail
0.11%
Oct 2025 - Dec 2025 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
parlant1.4k $ 4.84
parlant healthcare60 $ --
autoregressive llm60 $ --
parlant dspy50 $ --
paralant agent40 $ --

Parlant Reviews

5/5
Do You Recommend Parlant? Leave a Comment Below!

Parlant's Main Competitors and alternatives?

  • Voiceflow
  • Dialogflow
  • Amazon Connect
  • Cognigy
  • Twilio Autopilot

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