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Octocom

Octocom

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Octocom
Featured

What is Octocom?

Octocom is an advanced AI chatbot built with GPT technology to serve eCommerce SMEs. It automates customer support by providing 24/7 product explanations, comparisons, recommendations, and upselling. The AI learns your brand voice and adapts to provide responses that match your tone, ensuring a cohesive customer experience. By integrating with various platforms like Gmail and Instagram, Octocom streamlines customer service and optimizes performance, ultimately boosting sales and reducing the burden on your support team.

Who will use Octocom?

  • eCommerce SMEs
  • Customer support teams
  • Marketing teams
  • Sales teams
  • Business owners

How to use the Octocom?

  • Step1: Sign up on the Octocom platform.
  • Step2: Integrate your eCommerce platform and other channels (e.g., Gmail, Instagram).
  • Step3: Configure the AI settings to match your brand voice and style.
  • Step4: Train the AI using your existing customer interaction data.
  • Step5: Launch the chatbot on your website or preferred platforms.
  • Step6: Monitor performance and adjust settings as needed.

Platform

  • web
  • mac
  • windows
  • linux
  • chrome

Octocom's Core Features & Benefits

The Core Features

  • 24/7 customer support
  • Personalized product recommendations
  • Instant responses
  • Automated email support
  • Platform integrations

The Benefits

  • Boosts sales
  • Enhances customer experience
  • Reduces support team workload
  • Ensures consistent brand voice
  • Seamless multi-platform integration

Octocom's Main Use Cases & Applications

  • Automated customer support
  • Instant product recommendations
  • Email query automation
  • Upselling and cross-selling
  • Customer interaction analysis

Octocom's Pros & Cons

The Pros

Automates up to 90% of customer support inquiries, reducing workload and operational costs.
Provides human-like, brand-aligned AI conversations for authentic customer interactions.
Integrates seamlessly with popular e-commerce platforms and help desk tools.
Offers omnichannel support including email, social media, and messaging apps.
Supports over 100 languages for global customer reach.
Includes smart analytics to identify trends and improve service quality.
Intelligent handoff to human agents ensures complex issues are managed effectively.

The Cons

No explicit mention of open-source availability, limiting customization for developers.
Lack of visible public GitHub repository or community contributions.
Pricing details only accessible through a dedicated pricing page, no free tier clearly specified.

Octocom's Pricing

Has free planYES
Free trial details
Pricing modelPaid
Is credit card requiredNo
Paid from100 USD
Has lifetime planNo
Billing frequencyMonthly

Details of Pricing Plan

Basic

100 USD
  • Up to 350 conversations
  • Up to 50 products
  • Answer product questions
  • Answer general questions
  • Offload to humans when needed
  • Help with order tracking
  • Lead collection
  • 24/7 Email Support

Advanced

200 USD
  • Up to 350 conversations
  • Up to 500 products
  • Everything in Basic plan
  • Omnichannel
  • Automated contact form
  • Handle order management
  • Dedicated account manager
  • Phone & Priority Support

Custom

USD
  • Integrate to custom Ecommerce platforms
  • Access to Octocom API
  • Isolated and on-premises deployments
  • Custom SLAs
  • Train Octocom AI to perform new tasks
  • Special integration and transition support
  • Unbranded chatbot
For the latest prices, please visit: https://www.octocom.ai/pricing

FAQs of Octocom

Octocom Company Information

  • Website: https://www.octocom.ai
  • Company Name: Octocom
  • Support Email: [email protected]
  • Facebook: NA
  • X(Twitter): NA
  • YouTube: NA
  • Instagram: NA
  • Tiktok: NA
  • LinkedIn: https://uk.linkedin.com/company/octocomai

Analytic of Octocom

Visit Over Time

Monthly Visits
49.1k
Avg Visit Duration
01:06:55
Page Per Visit
60.92
Bounce Rate
37.55%
Sep 2025 - Nov 2025 All Traffic

Geography

Top 5 Regions
Philippines
83.79%
United States
12.12%
Mexico
2.76%
United Kingdom
0.87%
Malaysia
0.45%
Sep 2025 - Nov 2025 Worldwide Desktop Only

Traffic Sources

Direct
73.83%
Search
17.24%
Referrals
6.99%
Social
1.20%
Paid Referrals
0.68%
Mail
0.06%
Sep 2025 - Nov 2025 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
octocom470 $ --
octocom ai customer experience suite140 $ --
myoctocom.com50 $ --
octacom chatbot40 $ --
oktokon chat ai30 $ --

Octocom Reviews

5/5
Do You Recommend Octocom? Leave a Comment Below!

Octocom's Main Competitors and alternatives?

  • Zendesk
  • Intercom
  • Drift
  • Chatfuel
  • ManyChat

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