- Unlimited seats
- Unlimited access channels
- 1,000 conversations
- 100 translated characters
- 10 channel accounts
- Automation workflows
Mixdesk provides AI-driven social customer service solutions combining multiple channels including Livechat, WhatsApp, Facebook, and more for global business growth.
AI Platforms & Frameworks
Model Services
Decision Support
Customer Service
#AI customer service
#social media support
#multi-channel communication
#automated workflows
#customer engagement platform
#Livechat integration
#WhatsApp support
#Facebook customer service
#Instagram messaging
#global support solution
#business automation
#customer interaction
#AI insights
#seamless communication
#marketing solutions
#multi-language support
#customer support automation
#business efficiency
#digital customer service
#social customer engagement
...
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Mixdesk
Mixdesk provides AI-driven social customer service solutions combining multiple channels including Livechat, WhatsApp, Facebook, and more for global business growth.
AI Platforms & Frameworks
Model Services
Decision Support
Customer Service
#AI customer service
#social media support
#multi-channel communication
#automated workflows
#customer engagement platform
#Livechat integration
#WhatsApp support
#Facebook customer service
#Instagram messaging
#global support solution
#business automation
#customer interaction
#AI insights
#seamless communication
#marketing solutions
#multi-language support
#customer support automation
#business efficiency
#digital customer service
#social customer engagement
...
Featured
What is Mixdesk?
Mixdesk is an AI-driven social customer service solution that combines multiple communication channels such as Livechat, WhatsApp, Facebook, Instagram, and more. It helps businesses manage customer service, automate workflows, and conduct marketing from a single platform, ensuring seamless and efficient support. With multi-language support and AI-powered insights, Mixdesk enhances global customer engagement and streamlines business operations.
Who will use Mixdesk?
- Businesses
- Customer Support Teams
- Marketing Teams
- Global Enterprises
How to use the Mixdesk?
- Step1: Sign up for a Mixdesk account.
- Step2: Integrate your communication channels (e.g., Livechat, WhatsApp, Facebook).
- Step3: Set up automated workflows and AI agents.
- Step4: Customize your marketing and customer service strategies.
- Step5: Start interacting with customers across multiple channels.
- Step6: Analyze insights and optimize support and marketing efforts.
Platform
- web
Mixdesk's Core Features & Benefits
The Core Features
- AI Agent
- Multi-channel support
- Automated workflows
- Proactive marketing
- Team collaboration
- AI-powered insights
The Benefits
- Streamlined customer service
- Enhanced global reach
- Efficient marketing automation
- Improved customer engagement
- Actionable insights
- Better team collaboration
Mixdesk's Main Use Cases & Applications
- Customer service management
- Marketing automation
- Multi-channel communication
- Global customer engagement
- Workflow automation
Mixdesk's Pros & Cons
The Pros
Integrates multiple customer communication channels on one platform
Supports global multilingual communication with natural language responses
Automated workflows provide fast and intelligent responses
Enables seamless collaboration among team members
AI-driven data analytics to optimize marketing and service strategies
AI Agent assists in automating marketing and customer service tasks
The Cons
No information on open-source availability or community contributions
No direct links to mobile app stores or additional integrations
Pricing details require visiting a separate page
Mixdesk's Pricing
| Has free plan | YES |
|---|---|
| Free trial details | Free version available for individuals and teams; no explicit time limit mentioned |
| Pricing model | Freemium |
| Is credit card required | No |
| Paid from | 49 USD |
| Has lifetime plan | No |
| Billing frequency | Monthly |
Details of Pricing Plan
Free
0 USDBasic
49 USD- Unlimited seats
- Unlimited access channels
- Unlimited conversations
- 10,000 translated characters
- 10 channel accounts
- Automation workflows
- Marketing outreach
Professional
199 USD- Unlimited seats
- Unlimited access channels
- Unlimited conversations
- 100,000 translated characters
- 20 channel accounts
- Automation workflows
- Marketing outreach
- AI employees
- API access
Enterprise (Custom)
USD- Unlimited seats
- Unlimited access channels
- Unlimited conversations
- 500,000 translated characters
- Automation workflows
- Marketing outreach
- AI assistant
- AI employees
- AI workflows
- API access
- All features
Discount:20% off for yearly billing
For the latest prices, please visit: https://mixdesk.com/zh/pricingFAQs of Mixdesk
Mixdesk Company Information
Analytic of Mixdesk
Visit Over Time
Monthly Visits
31.1k
Avg Visit Duration
00:17:36
Page Per Visit
8.64
Bounce Rate
40.11%
Aug 2025 - Oct 2025 All Traffic
Geography
Top 5 Regions
China
40.79%
Hong Kong
17.39%
Singapore
9.75%
Thailand
6.89%
Cambodia
6%
Aug 2025 - Oct 2025 Worldwide Desktop Only
Traffic Sources
Direct
51.08%
Search
37.31%
Referrals
7.19%
Social
3.27%
Paid Referrals
0.92%
Mail
0.23%
Aug 2025 - Oct 2025 Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| salesmartly | 7.3k | $ 7.52 |
| zendesk | 389.0k | $ 17.94 |
| mixdesk | 370 | $ -- |
| intercom | 226.8k | $ 7.33 |
| telegram x哪个版本可以注册 | 130 | $ -- |
Mixdesk Reviews
5/5
Mixdesk's Main Competitors and alternatives?
- Zendesk
- Intercom
- HubSpot Service Hub
- Freshdesk
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