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Mixdesk

Mixdesk

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Mixdesk
Featured

What is Mixdesk?

Mixdesk is an AI-driven social customer service solution that combines multiple communication channels such as Livechat, WhatsApp, Facebook, Instagram, and more. It helps businesses manage customer service, automate workflows, and conduct marketing from a single platform, ensuring seamless and efficient support. With multi-language support and AI-powered insights, Mixdesk enhances global customer engagement and streamlines business operations.

Who will use Mixdesk?

  • Businesses
  • Customer Support Teams
  • Marketing Teams
  • Global Enterprises

How to use the Mixdesk?

  • Step1: Sign up for a Mixdesk account.
  • Step2: Integrate your communication channels (e.g., Livechat, WhatsApp, Facebook).
  • Step3: Set up automated workflows and AI agents.
  • Step4: Customize your marketing and customer service strategies.
  • Step5: Start interacting with customers across multiple channels.
  • Step6: Analyze insights and optimize support and marketing efforts.

Platform

  • web

Mixdesk's Core Features & Benefits

The Core Features

  • AI Agent
  • Multi-channel support
  • Automated workflows
  • Proactive marketing
  • Team collaboration
  • AI-powered insights

The Benefits

  • Streamlined customer service
  • Enhanced global reach
  • Efficient marketing automation
  • Improved customer engagement
  • Actionable insights
  • Better team collaboration

Mixdesk's Main Use Cases & Applications

  • Customer service management
  • Marketing automation
  • Multi-channel communication
  • Global customer engagement
  • Workflow automation

Mixdesk's Pros & Cons

The Pros

Integrates multiple customer communication channels on one platform
Supports global multilingual communication with natural language responses
Automated workflows provide fast and intelligent responses
Enables seamless collaboration among team members
AI-driven data analytics to optimize marketing and service strategies
AI Agent assists in automating marketing and customer service tasks

The Cons

No information on open-source availability or community contributions
No direct links to mobile app stores or additional integrations
Pricing details require visiting a separate page

Mixdesk's Pricing

Has free planYES
Free trial detailsFree version available for individuals and teams; no explicit time limit mentioned
Pricing modelFreemium
Is credit card requiredNo
Paid from49 USD
Has lifetime planNo
Billing frequencyMonthly

Details of Pricing Plan

Free

0 USD
  • Unlimited seats
  • Unlimited access channels
  • 1,000 conversations
  • 100 translated characters
  • 10 channel accounts
  • Automation workflows

Basic

49 USD
  • Unlimited seats
  • Unlimited access channels
  • Unlimited conversations
  • 10,000 translated characters
  • 10 channel accounts
  • Automation workflows
  • Marketing outreach

Professional

199 USD
  • Unlimited seats
  • Unlimited access channels
  • Unlimited conversations
  • 100,000 translated characters
  • 20 channel accounts
  • Automation workflows
  • Marketing outreach
  • AI employees
  • API access

Enterprise (Custom)

USD
  • Unlimited seats
  • Unlimited access channels
  • Unlimited conversations
  • 500,000 translated characters
  • Automation workflows
  • Marketing outreach
  • AI assistant
  • AI employees
  • AI workflows
  • API access
  • All features
Discount:20% off for yearly billing
For the latest prices, please visit: https://mixdesk.com/zh/pricing

FAQs of Mixdesk

Mixdesk Company Information

Analytic of Mixdesk

Visit Over Time

Monthly Visits
31.1k
Avg Visit Duration
00:17:36
Page Per Visit
8.64
Bounce Rate
40.11%
Aug 2025 - Oct 2025 All Traffic

Geography

Top 5 Regions
China
40.79%
Hong Kong
17.39%
Singapore
9.75%
Thailand
6.89%
Cambodia
6%
Aug 2025 - Oct 2025 Worldwide Desktop Only

Traffic Sources

Direct
51.08%
Search
37.31%
Referrals
7.19%
Social
3.27%
Paid Referrals
0.92%
Mail
0.23%
Aug 2025 - Oct 2025 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
salesmartly7.3k $ 7.52
zendesk389.0k $ 17.94
mixdesk370 $ --
intercom226.8k $ 7.33
telegram x哪个版本可以注册130 $ --

Mixdesk Reviews

5/5
Do You Recommend Mixdesk? Leave a Comment Below!

Mixdesk's Main Competitors and alternatives?

  • Zendesk
  • Intercom
  • HubSpot Service Hub
  • Freshdesk

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